Hyperlinks Open in Internet Explorer Instead of in the Default Browser


When you click a link in any of the following Windows features, the link may open in Microsoft Internet Explorer instead of in your default browser.
  • Help
  • Accessibility Wizard
  • Magnifier
  • Narrator
  • On-Screen Keyboard
  • The Add/Remove Programs tool in Control Panel
  • Active Desktop


Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

To resolve this problem, download the Critical Update: 810649. To do this, visit the following Microsoft Windows Update Web site: The following files are available for download from the Microsoft Download Center:

All Languages Except NEC Japanese

Download Download the Q810649_W2K_SP4_X86_EN.exe package now.

Where <ln> is the value that represents a specific language in the following table:
Language<ln> value
Chinese (Simplified)cn
Chinese (Traditional)tw
Dutch (Nederlands)nl
Portuguese (Brazil)br
Portuguese (Portugal)pt

NEC Japanese

Download Download the 810649_W2K_SP4_nec98_JA.exe package now.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date Time Version Size File name
22-Nov-2002 16:58 5.00.2195.6139 150,800 Accwiz.exe
10-Dec-2002 17:37 5.00.2195.6157 301,328 Appwiz.cpl
26-Nov-2002 14:23 5.2.3644.0 10,752 Hh.exe
26-Nov-2002 14:23 5.2.3718.0 513,632 Hhctrl.ocx
10-Dec-2002 17:37 5.2.3644.0 37,888 Hhsetup.dll
10-Dec-2002 17:37 5.2.3644.0 143,872 Itircl.dll
10-Dec-2002 17:37 5.2.3644.0 122,368 Itss.dll
22-Nov-2002 16:59 5.00.2195.6139 43,792 Magnify.exe
22-Nov-2002 16:58 5.00.2195.6139 24,848 Narrator.exe
22-Nov-2002 16:59 5.00.2195.6139 221,456 Osk.exe
10-Dec-2002 17:37 5.00.3502.6139 1,099,536 Shdocvw.dll
10-Dec-2002 17:37 5.00.3502.6144 2,354,448 Shell32.dll
10-Dec-2002 17:37 5.00.3502.6139 408,848 Urlmon.dll
10-Dec-2002 11:24 5.0.2195.6157 155,136 Sp3res.dll


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

More Information

Administrators can download this update from the Windows Update Catalog to deploy to multiple computers. If you want to obtain this update to install later or install on more than one computer, search for this article ID number by using the Advanced Search Options feature in the Windows Update Catalog.

For more information about how to download updates from the Windows Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Artikel-id: 810649 – senaste granskning 3 feb. 2011 – revision: 1