Utility (BNU) software, or the software for the MN-100 or MN-500 device on your
Windows XP-based computer, your computer may suddenly restart or become
unresponsive. If the "Automatically Restart" feature in Startup and Recovery
Settings is disabled, you may receive the following error message on a blue
0xB19D7978, 0x00000000} pcc_pfw.sys
and Trend Micro PC–Cillin programs.
PC–Cillin program. Note: These steps will remove your antivirus software, you should
contact the manfacturer for support.
- Click Start , and then click
- Double-click Add or Remove
- Click PC–Cillin, and then follow the
instructions on the screen to remove PC–Cillin.
- Click Start, and then right-click
- Click Properties, and then click
the Advanced tab.
- Under Startup and Recovery, click
- Under System Failure, click to clear the
Automatically restart check box.
- Click OK, and then click
For information about how to contact Trend Micro, view the following hardware and software third-party vendor contact information:
The third-party products that are
discussed in this article are manufactured by companies that are independent of
Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the
performance or reliability of these products.
Artikel-id: 812512 – senaste granskning 14 feb. 2017 – revision: 1