MSBBN: "The MSIEXEC.EXE File Is Linked to a Missing Export MSI.DLL:222" Error Message When You Try to Install the Broadband Network Utility

The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these


When you try to install the Microsoft Broadband Networking
Utility (BNU) on your computer, you receive an error message similar to
the following:
The MSIEXEC.EXE file is linked to a
missing export MSI.DLL:222


This issue may occur when you install the BNU on a computer
where the following conditions are both true:
  • Microsoft Windows Millennium Edition is the operating
  • You have a non-Microsoft antivirus program installed on your
    computer. (This issue has been reported with McAfee


Part 1: Create a Startup Floppy Disk

If you have a startup floppy disk, go to part 2.
  1. Click Start, point to
    Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click the Startup Disk tab.
  4. Click Create Disk to create the startup

    Note You may be prompted to insert the Windows Millennium Edition installation CD.
  5. When you are prompted, insert a formatted floppy disk into
    the floppy disk drive and then click OK to confirm overwriting the
    contents of the floppy disk.

Part 2: Rename Files

  1. Start your computer using the floppy start-up disk. To do
    this, leave the floppy disk in the drive and restart your computer.

    Note Your computer's basic input/output system (BIOS) must be configured with the floppy drive as
    the first startup device. If your computer does not start up from the floppy disk, see the documentation for your computer or motherboard or contact your computer manufacturer for information about how to edit your BIOS settings.
  2. When you are prompted to select how to start, select
    Minimum Boot.
  3. At the command prompt, type the following (press
    ENTER after each line):
    • c:
    • cd \windows\system
    • ren msi.dll msi.old
    • ren msihnd.dll
    • ren msiexec.exe msiexec.old
  4. Remove the floppy disk and then restart your

Part 3: Turn Off Any Antivirus Programs

For information about how to turn off your antivirus
software, see the documentation for the program or
contact the manufacturer.For information about how to contact your anti-virus software manufacturer, visit the following Microsoft Web site: Microsoft provides third-party
contact information to help you find technical support. This contact
information may change without notice. Microsoft does not guarantee the
accuracy of this third-party contact information.

Part 4: Reinstall the BNU

Reinstall the Microsoft Broadband Networking

Artikel-id: 823258 – senaste granskning 14 feb. 2017 – revision: 1