drive:\path\file name.pst could not be found.
OK in the error message, Outlook displays the
Create/Open Personal Folders File dialog box.
- The .pst file where Outlook delivers your e-mail messages is located on a server that is unavailable.
- The .pst file where Outlook delivers your e-mail messages is corrupted, and Outlook cannot locate it.
Open a New Personal Folders (.pst) FileIf you want to open a new .pst file, type a name for the new file in the Create/Open Personal Folders File dialog box, and then click Open.
Personal Folders (.pst) File That Is Located on a Network Server.PST files that are located on network drives are not supported.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
Corrupted Personal Folders (.pst) FileIf you suspect that your .pst file is corrupted, you may be able to recover the file by using the Inbox Repair Tool. To do so, follow these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
- Click Start, point to
Search, and then click Files or Folders.
- Type scanpst.exe in the
Search for files or folders named box, and then click
- In the list of found files, double-click the
- Type the name of the .pst file that you want to repair, or click Browse to locate the .pst file.
- Click Start.
The log file for the repair process has the same name as the .pst file with a .log file name extension. If you repair a file that is named Mailbox.pst, the log file is named Mailbox.log.