Internettillgängliga URL:er som krävs för anslutning till Microsoft Dynamics CRM Online

  • Artikel

Den här artikeln innehåller en lösning på ett problem när du inte kan komma åt Microsoft Dynamics CRM Online eller om specifika URL:er inte kan läsas in.

Gäller för: Microsoft Dynamics CRM
Ursprungligt KB-nummer: 2655102

Symptom

Du kan inte komma åt Microsoft Dynamics CRM Online eller så går det inte att läsa in specifika URL:er när du använder Microsoft Dynamics CRM. När du försöker konfigurera Microsoft Dynamics CRM för Outlook visas följande felmeddelande:

Serveradressen (URL) är inte giltig

Dessutom visas ett nätverksfelmeddelande om du övervakar nätverkstrafik eller webbbegäranden. Felet loggas som ett HTTP 502-fel.

Orsak

En proxy eller brandvägg kan konfigureras för att förhindra Microsoft Dynamics CRM URL:er från att komma åt serverresurser.

Åtgärd

Lös problemet genom att lägga till följande URL:er i listan över tillåtna för att komma åt trafik till dessa URL:er.

Nordamerika organisationer:

  • https://login.microsoftonline-p.com
  • https://login.live.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://sc.imp.live.com
  • https://dynamicscrmna.accesscontrol.windows.net
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm.dynamics.com
  • https://*.crm.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectornam.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectornamsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Sydamerikabaserade organisationer:

  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmsam.accesscontrol.windows.net
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm2.dynamics.com
  • https://*.crm2.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorsam.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorsamsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Organisationer baserade på Europa, Afrika och Mellanöstern:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmemea.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm4.dynamics.com
  • https://*.crm4.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectoreur.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectoreursec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Asien/Stillahavsområdet-baserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmapac.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm5.dynamics.com
  • https://*.crm5.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorapj.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorapjsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Japan-områdesbaserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Indien, områdesbaserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmind.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm8.dynamics.com
  • https://*.crm8.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorind.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorindsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Kanadas områdesbaserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Oceaniens områdesbaserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmjpn.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm7.dynamics.com
  • https://*.crm7.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectorjpn.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorjpnsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

CRM US Government-miljöer:****

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmgcc.accesscontrol.usgovcloudapi.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm9.dynamics.com
  • https://*.crm9.dynamics.com
  • https://mem.gfx.ms
  • https://home.dynamics.com
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.www.crmdynint-gcc.com

Förenade kungarikets områdesbaserade organisationer:

  • https://login.live.com
  • https://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl
  • https://mbs.microsoft.com
  • https://go.microsoft.com
  • https://login.microsoftonline-p.com
  • https://secure.aadcdn.microsoftonline-p.com
  • https://urs.microsoft.com
  • https://auth.gfx.ms
  • https://dynamicscrmgbr.accesscontrol.windows.net
  • https://sc.imp.live.com
  • https://*.windows.net
  • https://*.microsoftonline.com
  • https://*.passport.net
  • https://*.crm11.dynamics.com
  • https://*.crm11.dynamics.com
  • https://home.dynamics.com
  • https://cloudredirectoroce.cloudapp.net
  • https://mem.gfx.ms
  • https://cloudredirectorapjsec.cloudapp.net
  • https://*.azureedge.net
  • https://www.crmdynint.com
  • https://www.d365ccafpi.com/

Om du fortfarande får problem när du försöker ansluta till din CRM Online-organisation finns Om Microsoft Support och Återställningsassistenten tillgänglig för att diagnostisera anslutningsproblem som påverkar CRM Online-webbappen och även CRM för Outlook.

Mer information

En lista över obligatoriska tillgängliga IP-adressintervall finns i Microsoft Dynamics CRM Online IP-adressintervall.

Om du vill visa nödvändiga URL:er för Microsoft Dynamics CRM med Office 365 går du till Office 365 URL:er och IP-adressintervall.