Unable to access mailbox with Receive-As permission on mailbox database

Symptoms

Consider the following scenario:

  • Administrator/service account is a member of the Organization Management group.
  • User mailboxes are located in Database1.
  • Administrator/service account is granted Receive-As permission to Database1.

In this scenario, the administrator/service account is unable to open another user's mailbox on Database1.

Cause

The security model was changed in Exchange 2013. A user that is a member of the Organization Management group can only have access to other mailboxes when Full Access is explicitly provided.

Resolution

There are two possible solutions for this issue:

  • Use an account that is not a member of the Organization Management group.
  • Provide explicit Full Access permissions to the mailbox.

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รหัสบทความ: 3176596 - การตรวจสอบครั้งสุดท้าย: 7 ก.ค. 2016 - ฉบับแก้ไข: 1

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