Client Active Directory queries fail with 0x80005000

Symptoms

When a Microsoft Message Queuing client queries the Active Directory directory service, the query or queries may fail with one of the following error codes:
  • 0x80005000 ("The specified directory service attribute or value does not exist").
  • 0xc00e0003 ("The queue does not exist or you do not have sufficient permissions to perform the operation").

Cause

Under a heavy load, the global catalog server may fail to authenticate client by using Kerberos.

Resolution

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date Time Version Size File Name
--------------------------------------------------------------
13-Jun-2002 20:49 5.0.0.746 279,824 Mq1repl.dll
22-May-2002 13:43 5.0.0.749 73,680 Mqac.sys
13-Jun-2002 20:49 5.0.0.746 215,312 Mqads.dll
13-Jun-2002 20:49 5.0.0.750 76,560 Mqdscli.dll
13-Jun-2002 20:49 5.0.0.735 41,744 Mqdssrv.dll
13-Jun-2002 20:49 5.0.0.746 264,976 Mqmigrat.dll
13-Jun-2002 20:49 5.0.0.740 222,480 Mqoa.dll
13-Jun-2002 20:49 5.0.0.748 8,976 Mqperf.dll
13-Jun-2002 20:49 5.0.0.749 417,552 Mqqm.dll
13-Jun-2002 20:49 5.0.0.748 92,944 Mqrt.dll
13-Jun-2002 20:49 5.0.0.746 70,416 Mqsec.dll
13-Jun-2002 20:49 5.0.0.750 109,840 Mqutil.dll
13-Jun-2002 20:49 5.0.0.748 64,784 Msmq.cpl
13-Jun-2001 03:05 5.0.2195.3727 3,856 Svcpack1.dll

More Information

This hotfix can prevent Message Queuing from falling back to NTLM and can reduce unnecessary load on the global catalog.

By default, the service will fall back to NTLM. To disable this default setting, add the HKEY_LOCAL_MACHINE\Software\Microsoft\Msmq\Parameters\OnlyMsmq2 registry value, and then set the DWORD data type to 1.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
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รหัสบทความ: 324433 - การตรวจสอบครั้งสุดท้าย: 11 ต.ค. 2005 - ฉบับแก้ไข: 1

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