Error Code 0000000A When Connecting a USB ActiveSync Device

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Symptoms

When you connect a Universal Serial Bus (USB) Microsoft Windows CE-based device to a computer that is running Microsoft Windows 2000, the computer may halt with a "Bugcheck code 0000000A" error message on a blue screen. If you restart your computer and try to reattach the device, the error message occurs again.


This error message occurs only on computers that are using the Microsoft Wceusbsh.sys driver and ActiveSync 3.1 to synchronize a Windows CE-based device with the host computer. This problem has been noticed on legacy-free computers only (computers with no COM ports or motherboard ISA bus slots).

The error code may be similar to:

Bugcheck code 0000000A
Arguments ffffffdc 00000002 00000000 804177ed

ChildEBP RetAddr Args to Child
f2453c98 804177ed 80431944 ff676980 ffffffff ntoskrnl!_KiTrap0E+0x27c
f2453d1c 804176fe 80473378 80473364 ff676980 ntoskrnl!ExpScanGeneralLookasideList+0x1b
f2453d2c 8046028d 00000000 00000000 00000000 ntoskrnl!ExAdjustLookasideDepth+0x18
f2453da8 804524f6 00000000 00000000 00000000 ntoskrnl!KeBalanceSetManager+0xcc
f2453ddc 80465b62 804601c8 00000000 00000000 ntoskrnl!PspSystemThreadStartup+0x69
00000000 00000000 00000000 00000000 00000000 ntoskrnl!_KiThreadStartup+0x16
Not all of the parameter values will be the same on all computers. Additionally, it would be unusual to see Wceusbsh.sys in the call stack. The fault should occur after (above, in the stack) the ExpScanGeneralLookasideList function.

Cause

This issue occurs because of a problem with the way kernel lookaside lists are handled by the Windows CE Wceusbsh.sys synchronization driver.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Özellikler

Makale No: 291253 - Son İnceleme: 19 Haz 2014 - Düzeltme: 1

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