Solving problems with MPN product keys: Invalid product key

Summary

A message states that the product key that was used is not valid.

More Information

Error message

A message states that the product key that was used is not valid.


Issue description


You might be mismatching a product key with the downloaded software. Software downloads must be matched to the product key generated by the same portal. For example:
  • Software downloaded from MSDN must be used with the product key from MSDN.
  • Software downloaded from the digital distribution portal must be used with the product key from the same portal.
Note Software obtained from a source other than MPN (for example, a trial version or software purchased from a distributor) cannot be activated by using the product keys from MSDN or the partner digital distribution portal.


Steps to resolve the issue
  1. Sign in to the partner digital distribution portal by using the Microsoft account associated to your Microsoft Partner Network membership.
  2. Download the software from the portal.
  3. View the new related product key, and use this new key to activate your software.
Please note that if you have met or exceeded your maximum number of activations, you will be unable to activate more licenses.
Özellikler

Makale No: 2966391 - Son İnceleme: 17 Eki 2014 - Düzeltme: 1

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