Özet
Microsoft Azure StorSimple destek paketini Microsoft Support takım sorunlarını giderme ile ilgili yardımcı olabilecek ilgili günlükleri içerir. Bu günlükler destek bileti gönderme sırasında otomatik olarak ya da toplanan veya başka el ile gönderilebilir. Destek paketini el ile gönderme konusunda daha fazla bilgi için gidin oluşturma ve yönetme StorSimple destek paketi.
Daha fazla bilgi
StorSimple aygıt desteği, sorun giderme ve tanılama amacıyla toplanabilir bilgi bu makalede anlatılmaktadır.
Toplanan bilgiler
Kayıt defteri anahtarları
-
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi
-
HKEY_LOCAL_MACHINE\Software\Microsoft\CisAgent
-
HKEY_LOCAL_MACHINE\Software\Microsoft\CDMInfra
Komutları izleme dökümü
Ayrıntı |
Komutları |
---|---|
Tam, (*.dmp) & çekirdek Mini, yığın dökümü |
spacetrace wttrace Clusdisk mispace PDH yafuflash.exe hcs_xutil.exe LSI\RTTDump.exe |
Depolama cmdlet'leri |
FizikselDisk Al Get-VirtualDisk Get-Disk Get-StoragePool |
ClusterCmdlets |
Get-küme Get-ClusterResource Get-ClusterGroup |
Cmdlet yapılandırma |
Get-HcsAccessControlRecord Get-HcsBackup Get-HcsBackupPolicy Get-HcsBandwidthSetting Get-HcsDataContainer Get-HcsJob Get-HcsStorageAccountCredential Get-HcsVirtualDisk Get-HcsVirtualDiskGroup Get-HcsAlert Get-HcsDnsClientServerAddress Get-HcsIscsiConnection Get-HcsIscsiServerTarget Get-HcsNetInterface Get-HcsNtpClientServerAddress Get-HcsSystem Get-HcsWebProxy Get-HcsFirmwareVersion |
NetworkCmdlets |
Get-NetAdapter Get-NetIPAddres ipconfig.exe /all route.exe yazdırma |
Günlükleri dahil örnek destek paketi içeriği
+---CBS.log+---CauDebugTrace.zip +---ClusterManagement.log +---bmc.txt+---cmdlets | | +---cluster | | | Get-Cluster.txt | | | Get-ClusterGroup.txt | | | Get-ClusterResource.txt | | +---configuration | | | Get-HcsAccessControlRecord.txt | | | Get-HcsAlert.txt | | | Get-HcsBackup.txt | | | Get-HcsBackupPolicy.txt | | | Get-HcsBandwidthSetting.txt | | | Get-HcsDataContainer.txt | | | Get-HcsDnsClientServerAddress.txt | | | Get-HcsFirmwareVersion.txt | | | Get-HcsIscsiConnection.txt | | | Get-HcsIscsiServerTarget.txt | | | Get-HcsJob.txt | | | Get-HcsNetInterface.txt | | | Get-HcsNtpClientServerAddress.txt | | | Get-HcsStorageAccountCredential.txt | | | Get-HcsSystem.txt | | | Get-HcsVirtualDisk.txt | | | Get-HcsVirtualDiskGroup.txt | | | Get-HcsWebProxy.txt | | +---network | | | Get-NetAdapter.txt | | | Get-NetIPAddress.txt | | | Ipconfig_All.txt | | | Route_print.txt | | +---storage | | | Get-Disk.txt | | | Get-PhysicalDisk.txt | | | Get-StoragePool.txt | | | Get-VirtualDisk.txt +---etw | +---LocaleMetaData | | | Microsoft-Windows-StorPort.Operational_1033.MTA | | | Microsoft-Windows-Storage-Storport.Admin_1033.MTA | | | Microsoft-Windows-Storage-Storport.Analytic_1033.MTA | | | Microsoft-Windows-Storage-Storport.Debug_1033.MTA | | | Microsoft-Windows-Storage-Storport.Diagnose_1033.MTA | | | Microsoft-Windows-Storage-Storport.Operational_1033.MTA | | | Microsoft-Windows-StorageSpaces-Driver.Diagnostic_1033.MTA | | | Microsoft-Windows-StorageSpaces-Driver.Operational_1033.MTA | | | Microsoft-Windows-StorageSpaces-Driver.Performance_1033.MTA | | | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC_1033.MTA | | | Microsoft-Windows-iSCSITarget-Service.Admin_1033.MTA | | | Microsoft-Windows-iSCSITarget-Service.Diagnostic_1033.MTA | | | Microsoft-Windows-iSCSITarget-Service.Operational_1033.MTA | | | System_1033.MTA | | | hcs_crash.Admin_1033.MTA | | | hcs_crash.Analytic_1033.MTA | | | hcs_crash.Debug_1033.MTA | | | hcs_crash.Operational_1033.MTA | | | hcs_dpmain.Debug_1033.MTA | | | hcs_dpmain.Operational_1033.MTA | | | hcs_management.Admin_1033.MTA | | | hcs_management.Analytic_1033.MTA | | | hcs_management.Debug_1033.MTA | | | hcs_management.Operational_1033.MTA | | | hcs_minidump.Operational_1033.MTA | | | hcs_nvram.Admin_1033.MTA | | | hcs_nvram.Analytic_1033.MTA | | | hcs_nvram.Debug_1033.MTA | | | hcs_nvram.Operational_1033.MTA | | | hcs_pfconfig.CONFIG_1033.MTA | | | hcs_pfconfig.Debug_1033.MTA | | | hcs_pfconfig.Operational_1033.MTA | | | hcs_pfmain.Debug_1033.MTA | | | hcs_pfmain.Info_1033.MTA | | | hcs_pfmain.Operational_1033.MTA | | | hcs_plxntb.Admin_1033.MTA | | | hcs_plxntb.Analytic_1033.MTA | | | hcs_plxntb.Debug_1033.MTA | | | hcs_plxntb.Operational_1033.MTA | | | hcs_reflector.Admin_1033.MTA | | | hcs_reflector.Analytic_1033.MTA | | | hcs_reflector.Debug_1033.MTA | | | hcs_reflector.Operational_1033.MTA | | | hcs_vnic.Admin_1033.MTA | | | hcs_vnic.Analytic_1033.MTA | | | hcs_vnic.Debug_1033.MTA | | | hcs_vnic.Operational_1033.MTA | | | hcs_watchdog.Debug_1033.MTA | | | hcs_watchdog.Operational_1033.MTA | | Microsoft-Windows-StorPort.Operational.evtx | | Microsoft-Windows-Storage-Storport.Admin.evtx | | Microsoft-Windows-Storage-Storport.Analytic.evtx | | Microsoft-Windows-Storage-Storport.Debug.evtx | | Microsoft-Windows-Storage-Storport.Diagnose.evtx | | Microsoft-Windows-Storage-Storport.Operational.evtx | | Microsoft-Windows-StorageSpaces-Driver.Diagnostic.evtx | | Microsoft-Windows-StorageSpaces-Driver.Operational.evtx | | Microsoft-Windows-StorageSpaces-Driver.Performance.evtx | | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC.evtx | | Microsoft-Windows-iSCSITarget-Service.Admin.evtx | | Microsoft-Windows-iSCSITarget-Service.Diagnostic.evtx | | Microsoft-Windows-iSCSITarget-Service.Operational.evtx | | +---PeriodicLogs | | | | C0-A-160721-1600.zip | | | | C1-160128-2054.zip | | | | C1-160129-0254.zip | | | | C1-160129-0854.zip | | | | C1-160129-1454.zip | | | | C1-160129-2054.zip | | | | C1-160130-0254.zip | | | | C1-160130-0854.zip | | | | C1-160130-1454.zip | | | | C1-160130-2054.zip | | | | C1-160131-0254.zip | | | | C1-160131-0854.zip | | | | C1-160131-1454.zip | | | | C1-160131-2054.zip | | | | C1-160201-0254.zip | | | | C1-160201-0854.zip | | | | C1-160201-1454.zip | | | | C1-160201-2054.zip | | | | C1-160202-0254.zip | | | | C1-160202-0854.zip | | | | C1-160202-1454.zip | | | | C1-160202-2054.zip | | | | C1-160203-0254.zip | | | | C1-160203-0854.zip | | | | C1-A-160203-1454.zip | | | | C1-A-160203-2054.zip | | | | C1-A-160204-0254.zip | | | | C1-A-160204-0854.zip | | | | C1-A-160204-1454.zip | | | | C1-A-160204-2054.zip | | | | C1-A-160205-0255.zip | | | | C1-A-160205-0854.zip | | | | C1-A-160205-1454.zip | | | | C1-A-160205-2055.zip | | | | C1-A-160206-0254.zip | | | | C1-A-160206-0854.zip | | | | C1-A-160206-1454.zip | | | | C1-A-160206-2054.zip | | | | C1-A-160207-0254.zip | | | | C1-A-160207-0854.zip | | | | C1-A-160207-1454.zip | | | | C1-A-160207-2054.zip | | | | C1-A-160208-0255.zip | | | | C1-A-160208-0854.zip | | | | C1-A-160208-1454.zip | | | | C1-A-160208-2055.zip | | | | C1-A-160209-0254.zip | | | | C1-A-160209-0854.zip | | | | C1-A-160209-1454.zip | | | | C1-A-160209-2055.zip | | | | C1-A-160210-0254.zip | | System.evtx | | hcs_crash.Admin.evtx | | hcs_crash.Analytic.evtx | | hcs_crash.Debug.evtx | | hcs_crash.Operational.evtx | | hcs_dpmain.Debug.evtx | | hcs_dpmain.Operational.evtx | | hcs_management.Admin.evtx | | hcs_management.Analytic.evtx | | hcs_management.Debug.evtx | | hcs_management.Operational.evtx | | hcs_minidump.Operational.evtx | | hcs_nvram.Admin.evtx | | hcs_nvram.Analytic.evtx | | hcs_nvram.Debug.evtx | | hcs_nvram.Operational.evtx | | hcs_pfconfig.CONFIG.evtx | | hcs_pfconfig.Debug.evtx | | hcs_pfconfig.Operational.evtx | | hcs_pfmain.Debug.evtx | | hcs_pfmain.Info.evtx | | hcs_pfmain.Operational.evtx | | hcs_plxntb.Admin.evtx | | hcs_plxntb.Analytic.evtx | | hcs_plxntb.Debug.evtx | | hcs_plxntb.Operational.evtx | | hcs_reflector.Admin.evtx | | hcs_reflector.Analytic.evtx | | hcs_reflector.Debug.evtx | | hcs_reflector.Operational.evtx | | hcs_vnic.Admin.evtx | | hcs_vnic.Analytic.evtx | | hcs_vnic.Debug.evtx | | hcs_vnic.Operational.evtx | | hcs_watchdog.Debug.evtx | | hcs_watchdog.Operational.evtx | hcs_xutil_ddump.txt | hcs_xutil_logdump.txt +---logs | | CiSAgentsvc0.errlog | | CiSAgentsvc0Curr.errlog | | CiSAgentsvc1.errlog | | CiSAgentsvc2.errlog | | CiSAgentsvc3.errlog | | CiSAgentsvc4.errlog | | CiSAgentsvc5.errlog | | CiSCommandletLog0Curr.errlog | | StorPort.evtx | | StorPortd.evtx | | bundleLog-58598778-4439-4611-9a4b-9371bf3f76e2.log | | bundleLog-9b77fa56-14d7-49f4-88c7-08e1c25d3a33.log | | clusdisk.etl.001 | | clusdisk.etl.002 | | disklog.log | | dplogd.etl | | hcs_install.log | | hcs_log_snapshot.log | | iscsi.etl.001 | | iscsi.etl.002 | | mispace.etl.001 | | mispace.etl.002 | | nvlog.txt | | pfconfiglogd.etl | | spaces.etl.001 | | spaces.etl.002 | | storagewmi.etl.001 | | storagewmi.etl.002 | | +---trace | | | | CiSAgentSvc_2016-02-03_03-36-29-PM_11624.ssml | | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.1.ssml | | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.2.ssml | | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.3.ssml | | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.4.ssml | | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.ssml | | | | CiSAgentSvc_2016-02-03_11-48-54-AM_05212.ssml | | | | ManagementService_2016-02-03_03-36-26-PM_11324.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.1.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.10.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.11.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.12.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.13.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.14.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.15.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.16.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.2.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.3.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.4.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.5.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.6.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.7.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.8.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.9.ssml | | | | ManagementService_2016-02-03_04-55-25-PM_11080.ssml | | | | ManagementService_2016-02-03_11-48-50-AM_08160.ssml | | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_03-36-29-PM_11208.ssml | | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_04-55-29-PM_05616.ssml | | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_11-48-53-AM_10304.ssml | | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-38-56-AM_02592.ssml | | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-52-38-AM_01760.ssml | | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-59-52-AM_01892.ssml | | | | Microsoft.HCS.MinishellHost_2016-01-16_08-33-17-AM_01340.ssml | | | | Microsoft.HCS.MinishellHost_2016-01-16_08-36-19-AM_01728.ssml | | | | Microsoft.HCS.MinishellHost_2016-01-16_08-52-39-AM_01836.ssml | | | | Microsoft.HCS.MinishellHost_2016-01-16_08-59-52-AM_01972.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.1.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.2.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.3.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.4.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.5.ssml | | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.ssml | | | | powershell_2016-01-16_09-02-05-AM_01660.ssml | | | | powershell_2016-02-03_01-39-05-PM_09808.ssml | | | | powershell_2016-02-03_03-36-27-PM_11476.ssml | | | | powershell_2016-02-03_03-37-16-PM_13848.ssml | | | | powershell_2016-02-03_04-55-26-PM_07384.ssml | | | | powershell_2016-02-03_09-55-44-AM_05836.ssml | | | | powershell_2016-02-03_11-48-52-AM_07428.ssml | | | | powershell_2016-02-05_12-48-01-PM_05040.ssml | | | | wsmprovhost_2016-02-05_01-00-09-PM_08936.ssml | | | | wsmprovhost_2016-02-09_02-54-25-PM_14816.ssml | | | | wsmprovhost_2016-02-09_05-02-20-PM_02800.ssml | | | | wsmprovhost_2016-02-09_05-02-25-PM_02376.ssml | | | | wsmprovhost_2016-02-09_05-04-36-PM_08164.ssml | | | | wsmprovhost_2016-02-09_05-14-17-PM_11692.ssml | | | | wsmprovhost_2016-02-09_05-15-52-PM_14736.ssml | | | | wsmprovhost_2016-02-09_05-17-27-PM_03240.ssml | | | | wsmprovhost_2016-02-09_08-54-25-PM_05752.ssml | | | | wsmprovhost_2016-02-09_11-15-16-PM_02152.ssml | | | | wsmprovhost_2016-02-09_11-16-53-PM_02404.ssml | | | | wsmprovhost_2016-02-09_11-17-26-AM_11872.ssml | | | | wsmprovhost_2016-02-09_11-18-29-PM_14928.ssml | | | | wsmprovhost_2016-02-10_01-00-02-AM_04636.ssml | | | | wsmprovhost_2016-02-10_01-00-18-AM_10836.ssml | | | | wsmprovhost_2016-02-10_02-30-02-AM_01540.ssml | | | | wsmprovhost_2016-02-10_02-54-25-AM_02888.ssml | | | | wsmprovhost_2016-02-10_03-00-02-AM_12896.ssml | | | | wsmprovhost_2016-02-10_05-16-16-AM_08632.ssml | | | | wsmprovhost_2016-02-10_05-17-52-AM_06640.ssml | | | | wsmprovhost_2016-02-10_05-19-28-AM_05796.ssml | | | | wsmprovhost_2016-02-10_08-06-25-AM_11832.ssml | | | | wsmprovhost_2016-02-10_08-06-27-AM_11824.ssml | | | | wsmprovhost_2016-02-10_08-06-38-AM_01708.ssml | | | | wsmprovhost_2016-02-10_12-00-03-AM_08092.ssml | | | | wsmprovhost_2016-02-10_12-00-05-AM_03136.ssml | | usmlog.log +----performance | | DeviceCapacityCountersLocal.tsf | | DeviceCapacityCountersLocal_00000000000001.tsf | | DeviceCapacityCountersLocal_00000001000001.tsf | | DeviceCapacityCountersLocal_00000001000002.tsf | | DeviceCapacityCountersLocal_00000001000003.tsf | | DeviceCapacityCountersLocal_00000001000004.tsf | | DeviceCapacityCountersLocal_00000001000005.tsf | | DeviceCloudCountersPT15SLocal.tsf | | DeviceCloudCountersPT15SLocal_00000000000001.tsf | | DeviceCloudCountersPT15SLocal_00000000000002.tsf | | DeviceCloudCountersPT15SLocal_00000001000001.tsf | | DeviceCloudCountersPT15SLocal_00000001000002.tsf | | DeviceCloudCountersPT15SLocal_00000001000003.tsf | | DeviceCloudCountersPT15SLocal_00000001000004.tsf | | DeviceCloudCountersPT15SLocal_00000001000005.tsf | | DeviceCloudCountersPT15SLocal_00000001000006.tsf | | DeviceCloudCountersPT15SLocal_00000001000007.tsf | | DeviceCloudCountersPT15SLocal_00000001000008.tsf | | DeviceCloudCountersPT15SLocal_00000001000009.tsf | | DeviceCloudCountersPT15SLocal_00000001000010.tsf | | DeviceCloudCountersPT15SLocal_00000001000011.tsf | | DeviceCloudCountersPT15SLocal_00000001000012.tsf | | DeviceCloudCountersPT15SLocal_00000001000013.tsf | | DeviceCloudCountersPT15SLocal_00000001000014.tsf | | DeviceCloudCountersPT15SLocal_00000001000015.tsf | | DeviceCountersPT15SLocal.tsf | | DeviceCountersPT15SLocal_00000000000001.tsf | | DeviceCountersPT15SLocal_00000001000001.tsf | | DeviceDashboardCountersPT1MLocal.tsf | | DeviceDashboardCountersPT1MLocal_00000000000001.tsf | | DeviceDashboardCountersPT1MLocal_00000001000001.tsf | | DeviceNetworkCountersLocal.tsf | | DeviceNetworkCountersLocal_00000000000001.tsf | | DeviceNetworkCountersLocal_00000001000001.tsf | | DeviceNetworkCountersLocal_00000001000002.tsf | | DeviceNetworkCountersLocal_00000001000003.tsf | | DeviceNetworkCountersLocal_00000001000004.tsf | | DeviceNetworkCountersLocal_00000001000005.tsf | | DeviceVolumeCountersPT15SLocal.tsf | | DeviceVolumeCountersPT15SLocal_00000000000001.tsf | | DeviceVolumeCountersPT15SLocal_00000001000001.tsf | | DeviceVolumeCountersPT15SLocal_00000001000002.tsf | | DeviceVolumeCountersPT15SLocal_00000001000003.tsf | | DeviceVolumeCountersPT15SLocal_00000001000004.tsf | | DeviceVolumeCountersPT15SLocal_00000001000005.tsf | | DeviceVolumeCountersPT15SLocal_00000001000006.tsf | | DeviceVolumeCountersPT15SLocal_00000001000007.tsf | | DeviceVolumeCountersPT15SLocal_00000001000008.tsf | | MAEventTable.tsf | | MAEventTable_00000000000001.tsf | | MAEventTable_00000001000001.tsf | | MAEventTable_00000001000014.tsf | | MAEventTable_00000001000015.tsf | | MAEventTable_00000001000016.tsf | | MAEventTable_00000001000017.tsf | | MAEventTable_00000001000018.tsf | | MAEventTable_00000001000019.tsf | | MAEventTable_00000001000020.tsf | | MAEventTable_00000001000021.tsf | | MAEventTable_00000001000022.tsf | | MAEventTable_00000001000023.tsf | | MAEventTable_00000001000024.tsf | | MAEventTable_00000001000025.tsf | | MAEventTable_00000001000026.tsf | | MAEventTable_00000001000027.tsf | | MAEventTable_00000001000028.tsf | | MAEventTable_00000001000029.tsf | | MAEventTable_00000001000030.tsf +---registry | | HKEY_LOCAL_MACHINE-HARDWARE-DEVICEMAP-Scsi.txt | | HKEY_LOCAL_MACHINE-Software-Microsoft-CDMInfra.txt | | HKEY_LOCAL_MACHINE-Software-Microsoft-CisAgent.txt +---rttdump +---rttdump\ScsiPort1.txt