Users can’t access their mailbox because of an incorrect proxy address in O365 dedicated/ITAR


In Microsoft Office 365 dedicated/ITAR, users can’t access their mailbox.


This issue occurs because the users have an invalid proxy address in the list of their email addresses.


If this issue involves a managed proxy or SIP address, go to the following Microsoft Knowledge Base articles:

For all other cases, remove the offending or incorrect proxy address, and then wait for a sync cycle to occur to replicate to the managed environment. Refer to "6.1.15 ProxyAddresses Attribute Flow Rule section in the MMSSPP Identity Synchronization Handbook.

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Ідентифікатор статті: 3132805 – останній перегляд: 5 січ. 2016 р. – виправлення: 1

Microsoft Business Productivity Online Dedicated, Microsoft Business Productivity Online Suite Federal

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