RM Statement templates cannot be emailed in Microsoft Dynamics GP 2010

Symptoms

There is an RM Statement Template available in Microsoft Dynamics GP 2010, but there are no options to e-mail it to the customer. 

Cause

Emailing the Word RM Statement template is not functionality that was added to Microsoft Dynamics GP 2010.

Resolution

The ability to email RM Customer Statements in Receivables Management has not changed and still functions the same as it did in prior versions. To be able to email RM Statements, Adobe Writer is required.


More Information

For more information about emailing RM statements, please refer to the following KB articles:

903690 How to use e-mail messages to send letters, statements, and invoices to customers in Microsoft Dynamics GP
https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;903690


934699 How to troubleshoot issues that occur when you send e-mail statements in Microsoft Dynamics GP https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;934699
Thuộc tính

ID Bài viết: 2441760 - Xem lại Lần cuối: 05-08-2011 - Bản sửa đổi: 1

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