"HTTP Error 500.19" error when you browse an IIS 8.5 website in Windows

Symptoms

Consider the following scenario:
  • You run an Internet Information Services (IIS) 8.5-based web application in Windows 8.1, Windows Server 2012 R2, or Windows Server 2012.
  • There are many files in one or more of the application folders, and the files are changed frequently.
In this scenario, the IIS worker process crashes. Additionally, users who browse to the website receive an "HTTP Error 500.19" error message together with a "0x80070006" error code.

Resolution

To resolve this issue, we have released an update rollup and hotfixes for Windows 8.1 and Windows Server 2012 R2.

Before you install this hotfix, check the prerequisites.
Shall I choose hotfix or update rollup?

Get the update rollup for Windows 8.1 or Windows Server 2012 R2

To resolve this issue, install the update rollup that is dated November 2014.

Get the November 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2

Get the hotfix for Windows 8.1, Windows Server 2012 R2, or Windows Server 2012

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install update 2919355 on Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows Server 2012
Windows 8.1 and Windows Server 2012 R2
Additional file information
Thuộc tính

ID Bài viết: 3007507 - Xem lại Lần cuối: 10-02-2016 - Bản sửa đổi: 1

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