Users can’t access their mailbox because of an incorrect proxy address in O365 dedicated/ITAR

Symptoms

In Microsoft Office 365 dedicated/ITAR, users can’t access their mailbox.

Cause

This issue occurs because the users have an invalid proxy address in the list of their email addresses.

Resolution

If this issue involves a managed proxy or SIP address, go to the following Microsoft Knowledge Base articles:


For all other cases, remove the offending or incorrect proxy address, and then wait for a sync cycle to occur to replicate to the managed environment. Refer to "6.1.15 ProxyAddresses Attribute Flow Rule section in the MMSSPP Identity Synchronization Handbook.

More Information

Thuộc tính

ID Bài viết: 3132805 - Xem lại Lần cuối: 05-01-2016 - Bản sửa đổi: 1

Microsoft Business Productivity Online Dedicated, Microsoft Business Productivity Online Suite Federal

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