Incoming calls can't be transferred to PSTN number by response group agent in Lync Server 2013

Symptoms
When a response group agent transfers an incoming call to a PSTN number in a Microsoft Lync Server 2013 environment, the connection can't be established.
Cause
This issue occurs because the SIP Invite message header contains the number that the call is being transferred to instead of the number of the response group.
Resolution
To fix this issue, install the August 2016 cumulative update 5.0.8308.965 for Lync Server 2013, Response Group Service.
Thuộc tính

ID Bài viết: 3182621 - Xem lại Lần cuối: 08/23/2016 17:38:00 - Bản sửa đổi: 1.0

Microsoft Lync Server 2013

  • kbqfe kbfix kbsurveynew kbexpertiseinter KB3182621
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