August 2014 MDM client update in Windows RT 8.1 and Windows 8.1

Symptoms

Issue 1

Assume that you install a Windows Store app, such as Microsoft OneNote, through Mobile Device Manager (MDM) in Windows RT 8.1 or Windows 8.1. In this situation, the app cannot be updated through Windows Store. Specifically, on the Store update page, you receive the following error message for the app:
This app wasn't installed - view details.

Additionally, after you click the view details link, you receive the following error message:
Something happened and this app couldn't be installed. Please try again. Error code: 0x803d0000

Issue 2

When the device name uses non-English characters in Windows RT 8.1 or Windows 8.1, the MDM service cannot process device inventory correctly.

Moreover, if the VPN or Wi-Fi profile names contain non-English characters, the enrolled devices cannot retrieve the profiles from the MDM service.

Resolution

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1Download Download the package now.

Note
The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There is no prerequisite for installing this update.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
属性

文章 ID:2971239 - 上次审阅时间:2014年10月13日 - 修订版本: 1

Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1, Windows RT 8.1

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