Consider the following scenario:
- A user accesses a shared mailbox (Mailbox_999).
- The phone extension for Mailbox_999 is ext. 12345.
- The user dials the Subscriber Access number from phone ext. 12345 and then enters his or her extension and PIN.
Users can still use Outlook Voice Access (OVA) to access a shared mailbox. However, they must call from an extension of a non-shared mailbox. To work around this issue, the user must dial the Subscriber Access number from a different phone extension, such as ext. 78900. Then, enter ext. 12345 and the correct PIN. OVA can now successfully access Mailbox_999.
文章 ID：3078440 - 上次审阅时间：2015年8月6日 - 修订版本： 1