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本文將告訴您,當某個程式沒有回應,或是您的 Windows 7 或 Windows Vista 電腦凍結時該怎麼做。

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當我使用 Windows 7 電腦時,標題列出現「沒有回應」訊息,而我使用的程式停止回應。


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當一次執行多個程式,而您的電腦無法處理時,就可能會發生這個問題。

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這聽起來,就好比您身邊的人的要求超出您的能力範圍,因此您說「我受不了了」?

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的確。因此,當您的電腦停止回應時,我建議您就稍等幾分鐘。

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不過,我有等,但是仍然「沒有回應」。

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我瞭解。如果您的電腦仍然凍結,您可以使用 [工作管理員] 來強制結束程式。可能會遺失尚未儲存的資料。但這也無可奈何,對吧?

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我要如何強制結束?

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以滑鼠右鍵按一下工作列,按一下 [啟動工作管理員] (Windows Vista 中的 [工作管理員])。


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就會顯示 [Windows 工作管理員] 視窗。

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按一下 [應用程式] 索引標籤以顯示使用中的程式。按一下沒有回應的程式,然後按一下 [結束工作]。


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我可以結束程式了!

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問題已解決。如果您日後再遇到程式停止回應的問題,請啟動 [工作管理員],然後結束該程式。

如果無法啟動 [工作管理員],可能是您的電腦沒有回應。在此情況下,有三個辦法可以解決問題。其一,按一下 [開始] 功能表的 [關機] 按鈕右邊的三角形,然後按一下 [重新啟動]。



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您是要讓電腦自己重新啟動?

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沒錯。

其二,即使您已按一下 [開始] 按鈕,卻未顯示 [開始] 功能表,請按 Ctrl、Alt 和 Del 鍵。

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接著會顯示藍色畫面。

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是的,按一下右下角的三角形,然後按一下 [重新啟動]。


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我瞭解。

http://support.microsoft.com/library/images/support/kbgraphics/public/ja/pctalk/faces/a-b-explain1.gif

其三,長按電腦的電源按鈕 (按住數秒鐘)。這樣就會關閉電腦。再按一次電源按鈕就可以啟動您的電腦。

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這樣可以強制關閉電腦,對吧?

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沒錯。這是最終手段。請勿以不正常的方式強制結束您的電腦。

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沒問題。

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如果重新啟動電腦以後,電腦或程式仍然凍結,建議您使用系統維護疑難排解員。如需詳細資訊,請參閱開啟系統維護疑難排解員。

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我真的獲益良多。謝謝。

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