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徵狀

在 Microsoft Exchange Server 2013 環境中,Exchange 伺服器可能會遇到高 CPU 使用量問題,而 IIS 輔助進程(w3wp)會消耗大量的 CPU 利用率,這是MSExchangeMapiMailboxAppPool應用程式池。因此,您可能無法連線到 Exchange Server 2013 伺服器或 Outlook 用戶端凍結。

原因

發生這個問題的原因是MSExchangeMapiMailboxAppPool正在等待系統計時器佇列內的全域鎖。

解決方案

若要修正此問題,請針對 exchange server 2013 安裝累積更新 19 ,或針對 exchange server 2013 更新較新的累積更新

狀態

Microsoft 已確認<適用於>一節中所列的 Microsoft 產品確實有上述問題。

參考

瞭解terminologyMicrosoft 用於描述軟體更新的詞彙。

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