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如果您在裝置上遇到黑色或空白Windows,請嘗試下列操作:

  • 若要喚醒螢幕,請使用下列其中一個鍵盤快速鍵:Windows標誌鍵 + PCtrl + Alt + Del

  • 針對黑色螢幕,請使用下列鍵盤快速鍵:Windows標誌鍵+ Ctrl + Shift + B

詳細資訊,請參閱疑 難解答黑色螢幕或空白螢幕錯誤

如果您有 Surface,請參閱 Surface 無法開啟或從睡眠中喚醒。

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