[SDP 3][843927d6-5a59-4b57-a4fa-903ffdda162f] FEP2010 SRV Diagnostic

Summary

The Support Diagnostics Platform (SDP) manifest file is designed to collect relevant registry data, configuration files, and event log information to help troubleshoot common Forefront Endpoint Protection support issues. This article provides details on the data collected by the Forefront Endpoint Protection Server Troubleshooter.

More Information

This article describes the information that may be collected from a machine when running Forefront Endpoint Protection Server Troubleshooter.



Information Collected

AutoRuns Information
DescriptionFile Name
Autorun information{Computername}_Autoruns.htm

{Computername}_Autoruns.xml


Collecting ConfigMgr Log Files
DescriptionFile Name
ConfigMgr Agent Logs{Computername}_ConfigMgrAgentLogs.CAB
ConfigMgr Server Logs{Computername}_SMSAdminUI.log



{Computername}_ConfigMgrServerLogs.CAB
ConfigMgr AdminUI Log


Event Log files
DescriptionFile Name
Export of the System event log{Computername}_evt_System.csv

{Computername}_evt_System.evt(x)

{Computername}_evt_System.txt
Export of the Application event log{Computername}_evt _Application.csv

{Computername}_evt _Application.evt(x)

{Computername}_evt_Application.txt
Export of the Security event log{Computername}_evt_Security.csv

{Computername}_evt_Security.evt(x)

{Computername}_evt_Security.txt
Export of ForeforntEndpointProtection log{Computername}_evt_ ForeforntEndpointProtection.csv

{Computername}_evt_ ForeforntEndpointProtection.evt(x)

{Computername}_evt_ ForeforntEndpointProtection.txt


FEP Information
DescriptionFile Name
Program Files Tree{Computername}__FEP_PROGRAMFILES_TREE.log
SQL Job Information{Computername}__FEP_SQLJob_Info.log
FEP Collection Information{Computername}_FEP_Collection_Info.log
FEP SQL job info{Computername}_FEP_SQLJob_Info.log




FEP Server Support Files
DescriptionFile Name
FEP Service Trace{Computername}_FepServiceTrace.etl
Update Rollup 1 Logs (KB2551095){Computername}_FEP2010-FEPEXT-KB2551095-x64-ENU.msp_DDMMYYYY_HHMMSS.log



{Computername}_FEP2010-FEPREPORT-KB2551095-x64-ENU.msp_ DDMMYYYY_HHMMSS.log



{Computername}__FEP2010-FEPUX-KB2551095-x64-ENU.msp_ DDMMYYYY_HHMMSS.log
FEP Reporting Prerequisite Log

(KB2554364)
{Computername}_FEP2010-FEPREPORT-KB2554364-x64-ENU.msp_ DDMMYYYY_HHMMSS.log
FEP Hotfix Logs (KB2597508) {Computername}_FEPExt_ DDMMYYYY_HHMMSS.log



{Computername}_FepReport_ DDMMYYYY_HHMMSS.log



{Computername}_FEPUX_ DDMMYYYY_HHMMSS.log
FEP Server Setup Log{Computername}_ServerSetup_ DDMMYYYY_HHMMSS.log




FEP SUA
DescriptionFile Name
Software Update Automation{Computername}_SoftwareUpdateAutomation.log




File Version Information (ChkSym)
DescriptionFile Name
CheckSym Output{Computername}_sym_ProgramFiles_SYS.CSV



{Computername}_sym_ProgramFiles_SYS.TXT



{Computername}_sym_ProgramFilesx86_SYS.CSV



{Computername}_sym_ProgramFilesx86_SYS.TXT



{Computername}_sym_Drivers.CSV



{Computername}_sym_Drivers.TXT



{Computername}_sym_System32_DLL.CSV



{Computername}_sym_System32_DLL.TXT



{Computername}_sym_SysWOW64_DLL.CSV



{Computername}_sym_SysWOW64_DLL.TXT



{Computername}_sym_System32_EXE.CSV



{Computername}_sym_System32_EXE.TXT



{Computername}_sym_System32_SYS.CSV



{Computername}_sym_System32_SYS.TXT



{Computername}_sym_SysWOW64_SYS.CSV



{Computername}_sym_SysWOW64_SYS.TXT



{Computername}_sym_SysWOW64_EXE.CSV



{Computername}_sym_SysWOW64_EXE.TXT



{Computername}_sym_PrintSpool.CSV



{Computername}_sym_PrintSpool.TXT



{Computername}_sym_MS_iSCSI.CSV



{Computername}_sym_MS_iSCSI.TXT



{Computername}_sym_Process.CSV



{Computername}_sym_Process.txt



{Computername}_sym_RunningDrivers.CSV



{Computername}_sym_RunningDrivers.TXT




Installed Updates/Hotfixes
DescriptionFile Name
Installed updates history{Computername}_Hotfixes.csv

{Computername}_Hotfixes.txt

{Computername}_Hotfixes.htm


Resultant Set of Policy (RSOP)
DescriptionFile Name
Policy information{Computername}_GPResult.txt



{Computername}_GPResult.htm


System Information
DescriptionFile Name
System information{Computername}_msinfo32.nfo

{Computername}_msinfo32.txt


System State Information
DescriptionFile Name
Scheduled tasks{Computername}_schtasks.csv

{Computername}_schtasks.txt
Installed services{Computername}_SC_Services_Output.txt
Running processes{Computername}_TaskList.txt
Environment Variables{Computername}_EnvironmentVariables.txt


Virtualization Information
DescriptionFile Name
Virtualization information{Computername}_Virtualization.txt

{Computername}_Virtualization.htm
References

KB 973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559
內容

文章識別碼:2716344 - 最後檢閱時間:2012年5月23日 - 修訂: 1

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