Events are logged and you're in limited functionality mode when you host on an SBA server in Lync Server 2013

Symptoms
Users are in limited functionality mode when they deploy multiple Survivable Branch Appliances (SBA) servers to a Front-End pool in a Microsoft Lync Server 2013 environment. 

Additionally, the following events are logged on the SBA servers:

Time: Date/Time
ID: 32181 
Level: Error
Source: LS User Services
Machine: SERVERNAME
Message: Store procedure to copy data from primary frontend to secondary frontend failed. 
Routing Group: {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.
Execution Error: 0x00000000(ERROR_SUCCESS)
Native Error: 1205.
Error Details: [# [Microsoft][SQL Server Native Client X.0][SQL Server]Transaction (Process ID XXX) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. #] 
Cause: This may indicate a problem with connectivity to local database or some unknown product issue. 
Resolution: Ensure that connectivity to local database is proper. If the error persists, please contact product support with server traces. 


Time: Date/Time
ID: 32190 
Level: Error 
Source: LS User Services 
Machine: SERVERNAME
Message: Store procedure to replicate data from primary frontend to secondary frontend failed. 
Routing Group: {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.
Execution Error: 0x00000000(ERROR_SUCCESS) 
Native Error: 1205. 
Error Details: [# [Microsoft][SQL Server Native Client X.0][SQL Server]Transaction (Process ID XXX) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. #] 
Cause: This may indicate a problem with connectivity to local database or some unknown product issue. 
Resolution: Ensure that connectivity to local database is proper. If the error persists, please contact product support with server traces.


Time: Date/Time
ID: 32192 
Level: Error
Source: LS User Services
Machine: SERVERNAME 
Message: Fatal error reported for a routing service.
Routing Group: {XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}.
Error Code: 0x800404B5
Cause: This error is unexpected. Please examine the server event logs and traces to identify the cause.
Resolution: Restart the server. If the error persists, please contact product support with server traces and event logs.


Cause
This issue occurs because of a deadlock in an SQL stored procedure that causes quorum loss of a routing group.
Resolution
To fix this issue, install the August 2016 cumulative update 5.0.8308.965 for Lync Server 2013, Core Components.
內容

文章識別碼:3182612 - 最後檢閱時間:08/23/2016 17:33:00 - 修訂: 1.0

Microsoft Lync Server 2013

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