Windows Live Mail престава да отговаря или не се стартира след инсталиране на KB2454826

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СИМПТОМИ

Когато стартирате Windows Live Mail след инсталиране на актуализация KB2454826 на Windows, Windows Live Mail може да не успее да стартира.

ПРИЧИНА

Този проблем може да възникне, ако всичко от изброеното по-долу се отнася за вашия компютър с Windows:
  • Имате вграден графичен драйвер на Intel - Igdkmd32.sys (32-битов) / Igdkmd64.sys (64-битов), версия от 8.15.10.2104 до 8.15.10.2141
  • Актуализацията KB2454826 на Windows е инсталирана на компютъра
  • Използвате Windows Live Mail, версия 15.4 или следваща
Windows Live Mail престава да отговаря или не се стартира, ако имате вграден графичен драйвер на Intel - Igdkmd32.sys (32-битов) / Igdkmd64.sys (64-битов), версия от 8.15.10.2104 до8.15.10.2141. За тези драйвери е установено, че предизвикват проблеми със съвместимостта с определени приложения, които използват D2D (Direct2D). Например ако използвате тези драйвери, Windows Live Mail може да престане да отговаря след инсталиране на актуализация KB2454826.  

За да проверите за вграден графичен драйвер на Intel и версията на драйвера, изпълнете следните стъпки:
  1. Отворете диагностичния инструмент DirectX, като щракнете върху бутона Старт, въведете dxdiag в полето Търсене и след това натиснете ENTER
  2. Щракнете върху раздела Дисплей
  3. Отбележете си драйвера и версията на драйвера, за да ги сравните с версиите, изредени по-долу
Ако имате вграден графичен драйвер на Intel и версията му е от 8.15.10.2104 до 8.15.10.214, посетете уеб сайта на производителя на компютъра, за да видите дали не се предлага по-нов драйвер.


РАЗРЕШЕНИЕ

За да решим проблема вместо вас, отидете на раздела "Решете моя проблем". Ако държите да го решите сами, отидете на раздела "Нека реша проблема сам".

Решете моя проблем

За да решите автоматично този проблем, щракнете върху връзката Решаване на проблема. След това щракнете върху Изпълнение в диалоговия прозорец Изтегляне на файлове и следвайте стъпките в този съветник.

Реши този проблем
Решение от Microsoft 50604


Забележка Този съветник може да е само на английски език, но автоматичната корекция работи и за други езикови версии на Windows.

Забележка Ако не сте на проблемния компютър, можете да запишете автоматичната корекция на флаш устройство или компактдиск и след това да я изпълните на проблемния компютър.

Нека реша проблема сам

За да отстраните сами този проблем, използвайте един от следните методи:

Метод 1: Добавете повредените или липсващите ключове от системния регистър
За да решите този проблем, трябва да добавите набор от ключове от системния регистър във вашия работещ под Windows компютър. За да направите това, изпълнете следните стъпки:
  1. Уверете се, че Windows Live Mail е затворен
  2. Щракнете върху Старт и след това в полето Търсене въведете Notepad
  3. В списъка Програми щракнете върху Notepad.
  4. Въведете или копирайте и поставете следния текст в Notepad

    Windows Registry Editor Version 5.00
    [-HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList]
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    "Version"=dword:00000006
    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0]
    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\0]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00008086
    "DeviceId"=dword:00008108

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\1]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:000010de
    "DeviceId"=dword:000000fa

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\10]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:000010de
    "DeviceId"=dword:00000311

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\100]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000958c

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\101]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000958d

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\102]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00009595

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\103]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:000095cc

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\104]
    "Flags"=dword:00000002
    "Options"=dword:00000001
    "VendorId"=dword:00008086

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\104\Version]
    "Major"=dword:00000008
    "Minor"=dword:0000000f
    "Build"=dword:0000000a
    "Revision"=dword:000006d5

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\105]
    "Flags"=dword:0000000a
    "Options"=dword:00000001
    "VendorId"=dword:00008086

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\105\Minimum]
    "Major"=dword:00000008
    "Minor"=dword:0000000f
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    "Revision"=dword:00000838

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\105\Version]
    "Major"=dword:00000008
    "Minor"=dword:0000000f
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    "Revision"=dword:0000085e

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\11]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\12]
    "Flags"=dword:00000001
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    "VendorId"=dword:000010de
    "DeviceId"=dword:00000314

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\13]
    "Flags"=dword:00000001
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    "VendorId"=dword:000010de
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\14]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\15]
    "Flags"=dword:00000001
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    "VendorId"=dword:000010de
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\16]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\17]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\18]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\19]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\2]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\20]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\21]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\22]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\23]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\24]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\25]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\26]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\27]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\28]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\29]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\3]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\30]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\31]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\32]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\33]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\34]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\35]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\36]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\37]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\4]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\40]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\41]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\42]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\43]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\44]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\45]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\46]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\47]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\48]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\49]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\5]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\50]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\51]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\52]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\53]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\54]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\55]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\56]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\57]
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\58]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\59]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\6]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\60]
    "Flags"=dword:00000001
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    "VendorId"=dword:00001002
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\61]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\62]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\63]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\64]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\65]
    "Flags"=dword:00000001
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\66]
    "Flags"=dword:00000001
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    "DeviceId"=dword:00005464

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\67]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
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    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\68]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005551

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\69]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005552

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\7]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:000010de
    "DeviceId"=dword:00000302

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\70]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005554

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\71]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005571

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\72]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000564a

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\73]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000564b

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\74]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005b64

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\75]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005b65

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\76]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005b74

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\77]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005b75

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\78]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005d49

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\79]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005d50

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\8]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:000010de
    "DeviceId"=dword:00000308

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\80]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005e48

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\81]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00005e49

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\82]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007103

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\83]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007104

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\84]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007105

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\85]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007106

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\86]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007124

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\87]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007152

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\88]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007153

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\89]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007172

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\9]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:000010de
    "DeviceId"=dword:00000309

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\90]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00007173

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\91]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:000071c4

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\92]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:000071d2

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\93]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:000071d4

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\94]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:000071f2

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\95]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000940a

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\96]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000940b

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\97]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:0000940f

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\98]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00009489

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\0\0\99]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00001002
    "DeviceId"=dword:00009511

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\1]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\1\0]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\1\0\0]
    "Flags"=dword:00000000
    "Options"=dword:00000002
    "VendorId"=dword:00001002

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\1\0\1]
    "Flags"=dword:00000001
    "Options"=dword:00000001
    "VendorId"=dword:00008086
    "DeviceId"=dword:00008108

    [HKEY_CURRENT_USER\Software\Microsoft\Windows Live\UX\HwBlockList\1\0\2]
    "Flags"=dword:00000001
    "Options"=dword:00000004
    "VendorId"=dword:00008086
    "DeviceId"=dword:00002992
  5. В Notepad щракнете върху Файл и след това върху Запиши като
  6. Изберете "Работен плот" като мястото, където да се запише файлът
  7. В полето Име на файл въведете fixkey.reg, щракнете върху Всички файлове (*.*) в списъка Запиши като тип, след което щракнете върху Запиши
  8. На работния плот щракнете двукратно върху файла fixkey.reg, за да добавите стойностите на ключовете от системния регистър в системния регистър на Windows. Ако се появи подкана за въвеждане на администраторска парола или за потвърждение, въведете паролата или щракнете върху Продължи
  9. Щракнете върху Да и след това върху OK.
  10. Стартирайте отново Windows Live Mail

Метод 2: Актуализирайте драйверите
Проверете в Windows Update кои са най-новите драйвери за вашия хардуер или посетете уеб сайта на производителя на компютъра, за да видите дали не се предлага по-нов вграден графичен драйвер на Intel. За да проверите за актуализации в Windows Update, изпълнете следните стъпки:
  1. Отворете Windows Update, като щракнете върху бутона Старт. В полето за търсене въведете Update и след това в списъка с резултати щракнете върху Windows Update.
  2. В навигационния екран щракнете върху Проверка за актуализации и след това изчакайте, докато Windows търси последните актуализации за вашия компютър.
  3. Ако видите съобщение, което ви казва че има важни актуализации или ви казва да прегледате важните актуализации, щракнете върху съобщението, за да прегледате и да изберете важните актуализации за инсталиране.
  4. В списъка, щракнете върху важните актуализации, за повече информация. Поставете отметки в квадратчетата за актуализациите, които искате да инсталирате, след което щракнете върху OK.
  5. Щракнете върху Инсталирай актуализациите.

Забележка: Продуктите на други разработчици, обсъждани в тази статия, са произведени от независими от Microsoft фирми. Microsoft не дава никакви гаранции, подразбиращи се или от друго естество, за техническите показатели или надеждността на тези продукти.

Microsoft предоставя информация за контакти с други производители, за да ви помогне да намерите техническа поддръжка. Тази информация за контакти може да се променя без уведомяване. Microsoft не гарантира точността на информацията за контакти с други производители.

ДОПЪЛНИТЕЛНА ИНФОРМАЦИЯ

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Свойства

ID на статията: 2505524 - Последна рецензия: 15 април 2011 г. - Редакция: 1.0
Ключови думи: 
kbfixme kbmsifixme KB2505524

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