Available updates for Remote Desktop Services in Windows Server 2012 R2

This article summarizes the available hotfixes and updates for issues that can occur in Remote Desktop Services for Microsoft Windows Server 2012 R2 environments.

Applies to:   Windows Server 2012 R2
Original KB number:   2933664

Summary

For Windows Server 2008 R2 Remote Desktop Services updates, see KB2601888. For Windows Server 2012 Remote Desktop Services updates, see KB2821526.

Many of the updates listed below are already included in the normal Windows Update monthly rollups. Select the Recommended Updates setting from Windows Update to obtain these easier.

Note

If you believe you are experiencing an issue listed below, install just the hotfix for that specific issue or use the monthly rollups option as mentioned above.

The hotfixes and updates are arranged by component areas within Remote Desktop Services 2012 R2 environments and could also apply to Windows 7 and Windows 8.1 Remote Desktop Clients.

General OS Updates

  • 3154184 Explorer.exe crashes repeatedly when you try to log on to a remote desktop in Windows 8.1 or Windows Server 2012 R2

  • 3146978 RDS redirected resources showing degraded performance in Windows 8.1 or Windows Server 2012 R2

  • 3146627 Network drives aren't mapped correctly from DFS namespace in Windows Server 2012 R2-based RDS server

  • 3133690 Update to add Discrete Device Assignment support for Azure that runs on Windows Server 2012 R2-based guest VMs

  • 3127673 Stop error 0x000000C2 or 0x0000003B when you're running Remote Desktop Services in Windows Server 2012 R2

  • 3126033 Error occurs when you use Remote Desktop in Restricted Admin mode in Windows 8.1 or Windows Server 2012 R2

  • 3100956 You may experience slow logon when services are in start-pending state in Windows Server 2012 R2

  • 3092688 UPD profiles corrupted when a network connectivity issue occurs in Windows Server 2012 R2

  • 3078689 The prompt is not displayed to the correct user in Windows Server 2012 R2-based RDS server

  • 3053667 Users can't connect to virtual machines that are running Windows 8.1 or Windows Server 2012 R2 by remote desktop

  • 3047296 RDP session becomes unresponsive when you connect to a Windows Server 2012 R2-based computer

  • 3045923 You cannot unlock a remote session by entering a PIN code after you plug in the smart card in Windows

  • 2981330 WTSQuerySessionInformation API function always returns zero bytes for WTSIncomingBytes and WTSOutgoingBytes

  • 2978367 Remote Desktop session freezes when you run an application in the session in Windows 8.1 or Windows Server 2012 R2

  • 2964835 Too few tiles are displayed during image customization in Windows

  • 2958375 Slow screen update in Lync 2013 when you share application or desktop in Windows 8.1 or Windows Server 2012 R2

  • 2929447 Other monitors are not clipped when you limit sharing to one monitor in Windows 8.1 and Windows Server 2012 R2

  • 2928492 Cannot connect to remote applications hosted on a Windows Server 2012 R2 or Windows Server 2008 R2 SP1-based computer

  • 2903333 Terminal Services client connection error 0xC000035B when you use LmCompatibility

Device Redirection & Printing

  • 3073630 Remote Desktop Easy Print runs slowly in Windows Server 2012 R2

  • 3073629 Redirected printers go offline after print spooler is restarted on a Windows Server 2012 R2-based RD Session Host server

  • 3055615 A Windows Server 2012 R2 server becomes slow and unresponsive if update 2927901 is installed

  • 2967077 A network printer is deleted unexpectedly in Windows

  • 2895698 Users who have the remote audio setting enabled cause the RD Session Host servers to freeze intermittently in Windows Server 2012 R2 or Windows Server 2008 R2 SP1

Licensing

  • 3108326 Licensing servers become deadlocked under high load in Windows Server 2012 R2

  • 3092695 Licensing report file is corrupted in Windows Server 2012 R2 RDS environments for large report files

  • 3084952 Users can't log on to a Windows Server 2012 R2-based server through remote desktop because of RDSLS database corruption

  • 3013108 RDS License Manager shows no issued free or temporary client access licenses in Windows Server 2012 R2

  • 2989037 Event 1043 when a RDP connection uses a Remote Desktop license server that is running non-English Windows Server 2012 R2

RemoteApp

  • 3103000 RemoteApp windows disappear and screen flickers when you switch between windows in Windows 8.1 or Windows Server 2012 R2

  • 3026738 RemoteApp window is too large or too small when you use RDP to run a RemoteApp application in Windows Server 2012 R2

  • 2977219 Updates to improve the compatibility of Azure RemoteApp in Windows 8.1 or Windows Server 2012 R2

  • 2959626 Reliability improvements for Remote Desktop Session Host and RemoteApp

Remote Assistance

2912883 Remote Assistance connection to a Windows Direct Access client computer fails

Remote Desktop Client (Mstsc.exe)

  • 3042841 Files cannot be copied when drive redirection is enabled in Windows 8.1 or Windows Server 2012 R2

  • 3042836 The Remote Desktop Active X control Mstscax.dll leaks thread handles in Windows 8.1

  • 3036965 Printing preferences window appears behind a RemoteApp window in Windows

  • 3024260 OK and Cancel buttons are missing from the Local Devices and Resources dialog box in the Norwegian language pack

  • 3005781 Update for remote applications and Remote Desktop Easy Print that uses RDP 8.1 client in Windows 8.1 or Windows 7

  • 2989039 RDP session is unstable when it uses UDP in Windows 8.1 or Windows Server 2012 R2

  • 2964833 Windows 8.1 or Windows 7 cannot connect over DirectAccess to a Remote Desktop Session Host server farm

  • 2964832 RemoteApp program pop-up window is hidden in Windows

  • 2925429 Print jobs are lost or an application crashes in Microsoft Enterprise Desktop Virtualization 2.0 in Windows

  • 2916266 Mstsc.exe crashes when you print a large document from an RDS session

Remote Desktop Connection Broker

Remote Desktop Gateway

  • 3123913 Remote Desktop Gateway server crashes during certain user disconnect scenarios in Windows Server 2012 R2

  • 3042843 Your computer can't connect to the remote computer error because RD Gateway service freezes in Windows Server 2012 R2

Remote Desktop Virtualization Host

  • 2908810 Memory and deadlock issues for the RD Virtualization Host and RD Connection Broker role services in Windows 8.1

  • 2908809 Virtual machines are not enumerated on a Windows Server 2012 R2-based Hyper-V server that is running in a VDI deployment

Remote Desktop Web Access

3069129 Blank page is displayed when you try to access RemoteApps on a Windows Server 2012 R2-based RD Web Access server