How much does out-of-warranty service cost for your device or accessory?

If your device or accessory is no longer covered by Microsoft’s Limited Hardware Warranty or a Microsoft Protection Plan, you may be eligible for out-of-warranty service for a fee. Out-of-warranty pricing is subject to change. 

Your product may be repaired or replaced depending on the available out-of-warranty offers, which vary by product and country. Products may be replaced with a similar Genuine Microsoft Refurbished product available in your country closest to the original model’s form, functionality, and performance. The color may be substituted if unavailable. For more information, visit support.microsoft.com/warranty.

Out-of-warranty pricing includes applicable taxes with the exception of Canada, India, and United States. Pricing may vary with other service providers. Out-of-warranty offers may not be available for all countries or products.

Note

You can also replace your device with a new Surface device, check out our Surface deals, compare devices or our trade in options.

Out of Warranty Service Offers

In the table below, select the country or region where you want to see prices.

Australia
Austria
Belgium
Bulgaria
Canada
China
Croatia
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong SAR
Hungary
India
Ireland
Israel
Italy
Japan
Latvia
Lithuania
Luxembourg
Malaysia
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
The Philippines
United Kingdom
United States

Self-repair

We've added options for you to repair your devices if you have technician level abilities and the tools to perform repairs on your own devices. Microsoft has a range of parts available for purchase, which can be used for self-repair, benefiting you when devices are out of warranty. See what options are available at Self-repair information for your Surface device.