Send a new text message Open Phone Link and select the Messages tab. Click on New Message to start a new conversation with any of your contacts Enter the name or phone number of your contact to look up someone in your list. Select the contacts you wish to message. A new thread will open.

如果使用你的 Microsoft 帐户余额购买游戏或加载项，则帐户中的资金可能不足以支付商品的总价格。 例如，如果尝试购买的游戏的单价为 9.99 美元，而 Microsoft 帐户余额为 10 美元，则该金额不足以支付税款，因此需要充值才能支付总余额。

Learn what you can do if you're not receiving account aign-in verification codes.

获取与管理你的 Xbox 订阅、帐单问题等有关的详细信息。

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

从 2025 年 3 月 19 日开始，不再支持适用于移动设备的 Xbox Game Pass。 获取有关其他设备上的云游戏的详细信息。

Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Having problems with your product key?

升级到包含你已拥有的订阅权益的 Game Pass 计划时，我们将转换剩余的预付费时间，并按当前转换比率将其应用于新计划。 请参阅下面的 Game Pass Ultimate 和 Game Pass Standard 升级详细信息。

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.