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Learn how to restore your Xbox console to the factory default settings using your console or a USB drive.

If you see “UPnP Not Successful” in your Xbox console’s network settings, your router may need an update.

Learn how to register your Xbox product so that you can request and track repairs, check your warranty service, and buy an extended service plan. There’s also info on unregistering and unlinking your device.

If you find that you’re not running the most current version of Internet Explorer for your operating system, you can download it using one of the available links at the Internet Explorer Download Center.

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

了解如何请求更换 Xbox 控制器。如果控制器未正常工作并且需要更换，请在此页面底部输入控制器的序列号。 可以在电池盒槽内条形码下找到此序列号。

Learn how to change your Xbox gamertag on the web, Xbox console, or Windows device while adhering to Xbox Community Standards.

Note Teredo IPsec connectivity is only required for multiplayer gaming in select titles. If your game doesn’t use the Xbox network service, check the game’s support site for help. Important Try the following solutions in order. Move on to the next one only if the previous one didn’t fix the problem.

Select the check mark, right-click it, and make your desired changes by using the floating toolbar: More check marks to choose from Another font, Segoe UI Symbol, has three checkmark options. You can opt for this font in step 3 of the procedure above, and you can substitute one of the following character codes in step 4.