It would come from one of their real domains, perhaps @nortonlifelock.com. Tip: Some scammers will try to get tricky by using a domain that LOOKS like it could be legitimate, such as @n0rtonlifel0ck.com. The letter "o" has been changed to the number 0, but at a glance you might not notice.

Find out how to update your Microsoft account if you’re moving to a new country or region and about the impact of changing regions.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Verify your Outlook.com account to prove that you're a human and not an automated program that sends spam.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Provides information for avoiding and reporting Microsoft technical support scams.

Select one of the following options to open the Feedback Hub: Right-click the IME options icon in the system tray area of the taskbar and then select Send Feedback.

Learn how to download files from the web, change your default download location, and find files you've downloaded on your PC using Internet Explorer.