Fix Bluetooth problems in Windows 10: FAQ

Connecting your Windows 10 PC to different Bluetooth devices lets you do a lot of things on your PC. For example, you can: 
  • Use a Bluetooth mouse or keyboard.
  • Share files over Bluetooth with other tablets, laptops, PCs, and phones.
  • Play music over Bluetooth speakers or headphones.
  • Use Speech on your PC.
  • Track your fitness by using a fitness sensor.

If you’re having problems with Bluetooth on your PC, check out some of the questions and answers below to try to fix things.

Bluetooth is missing in Settings or can’t be turned on. How can I try to fix this?
Bluetooth doesn’t appear in Device Manager after I upgraded from a previous version of Windows to Windows 10. How can I fix this?
I updated my PC to a newer version of Windows 10, and now my Bluetooth device doesn’t work anymore. How can I fix this?
I don't know the PIN for an accessory I want to pair with. Where can I find it?
My Bluetooth device shows as Paired, but it isn’t working. How do I fix this?
Help… I can’t  send or receive files over Bluetooth
My audio quality is low when Bluetooth settings is open. What can I do to try to fix this?
Music doesn’t play over my Bluetooth speaker. How can I fix this?


Article ID: 14169 - Last Review: 31 Aug 2016 - Revision: 43