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This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.

Use Viva Engage with your keyboard and a screen reader to do all essential tasks, such as sign in and follow communities and discussions. We have tested Viva Engage with Narrator in Microsoft Edge and JAWS and NVDA in Chrome, but it might work with other screen readers and web browsers provided you follow common accessibility standards and techniques.

Notes: 

  • New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

  • To learn more about screen readers, go to How screen readers work with Microsoft 365.

  • When you use Viva Engage, we recommend that you use Microsoft Edge as your web browser. Because Viva Engage runs in your web browser, the keyboard shortcuts are different from those in the desktop program. For example, you’ll use Ctrl+F6 instead of F6 for jumping in and out of the commands. Also, common shortcuts like F1 (Help) and Ctrl+O (Open) apply to the web browser – not Viva Engage.

In this topic

Sign in to Viva Engage

You can sign in to Viva Engage using either of the following ways:

After sign-in, you land on your personalized Viva Engage home page, which lists all discussions in all communities that you follow.

Sign in through the Office portal

To sign in via the Office portal, you must be signed in to your Office account.

  1. In your web browser, go to www.office.com.

  2. Sign in, if necessary. Your Microsoft 365 Home page opens.

  3. In Microsoft 365 Home, press the Tab key or Shift+Tab until you hear "App launcher," and then press Enter.

  4. Press the Tab key until you hear “Viva Engage,” and then press Enter.

Sign in through engage.cloud.microsoft

  1. In your web browser, go to engage.cloud.microsoft.

  2. Press the Tab key until you hear “Log in,” and then press Enter.

  3. Type your email address, and then press the Tab key once.

    Tip: If your organization has a special log-in screen, type in your email address, press the Tab key, and then follow the on-screen instructions to sign in.

  4. Type your Viva Engage password and press Enter.

Join and follow communities

When you join a community, you can follow that community's conversations and activities.

  1. Press the Tab key or Shift+Tab until you hear “Communities," and then press Enter. The Discover Communities page opens with the Recommended tab selected.

  2. Do one of the following:

    • To display a personalized selection of available communities, press the Tab key until you hear: "Recommended, tab selected."

    • To display all available communities, press the Tab key until you hear: "Recommended, tab selected." With Narrator, press the SR key+Right arrow key until you hear: "All, tab item." With JAWS and NVDA, press the Right arrow key until you hear: "All tab, two of two." Press Enter to select.

  3. To browse through the communities, press the Tab key. Your screen reader announces the names and descriptions of the communities.

  4. When you hear the name of a community you want to join and follow, press the Tab key once. You hear: "Join community." Press Enter. You hear a notification that you've joined the community.

Tips: You can also use Search to look for a specific community.

  1. Press the Tab key or Shift+Tab until you hear "Search," and then type the search words.

  2. To move down the search results list with Narrator, press the SR key+Right arrow key until you hear the name of the community you want, and then press Enter. With JAWS and NVDA, switch to focus navigation, then press the Down arrow key until you hear the name of the community you want, and then press Enter.

  3. Press the Tab key until you hear "Join community," and then press Enter.

Subscribe to communities

When you're on a community's feed, you can subscribe to that community and receive an email whenever someone starts a new discussion thread.

  1. Press the Tab key or Shift+Tab until you hear: “View community header settings.” Press Enter.

  2. To subscribe to the community, press the Down arrow key until you hear "Subscribe by email," and then press Enter.

    Tip: You can unsubscribe to a community at any point. If you leave the community, your subscription is subsequently removed, too.

Follow discussions

When you follow a single discussion, you receive an email whenever someone posts to that discussion.

  1. On the Viva Engage page of a community, press the Tab key or Shift+Tab until you hear the title of the discussion you want to follow.

  2. When on the right discussion, press the Tab key until you hear: “View more message options.” Press Enter.

  3. Press the Down arrow key until you hear: “Follow in inbox.” Press Enter to select.

See also

Accessibility in Viva Engage

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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