Last Updated: February 27, 2024
ISSUE
When converting to kanji, the characters become invisible.
This impacts users on version 2401 (17231) and newer.
STATUS: FIXED
This issue has been fixed by a service change which fully rolled out on 2/26/24.
If you're still seeing the issue, it's possible that Word/Outlook has not picked up the change yet. To ensure the change has been picked up by the app, please close all open Office apps and re-open Word/Outlook.
More Resources
Ask the experts
Connect with experts, discuss the latest Outlook news and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
Ask the experts
Connect with experts, discuss the latest Word news, updates, and best practices, and read our blog.
Get help in the community
Ask a question and find solutions from Support Agents, MVPs, Engineers, and other Word users.
Suggest a new feature
We love reading your suggestions and feedback! Share your thoughts. We're listening.
