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Enable location services 

To enable location services, you'll first need to provide location permissions to Teams within your OS settings. 

On a Mac 

Image showing the Security and privacy window with enable location services called out.

Enable Maps to show your current location on your Mac. 

On Windows 

Image showing the Privacy & Security Location screen.

  1. Set your Windows location service and privacy settings.

  2. By default, the Windows 10 location service is disabled when a device is turned on for the first time. You'll need to ensure your Windows 10 location service is enabled.

Enable Teams to access your location  

  1. Turn on Let apps access your location.

  2. Turn on Let desktop apps access your location.

Image displaying the Location Services screen

Add, edit, or reset your emergency location in Teams 

You can check your emergency location below the dial pad in Calls or at the bottom of the calls section in your Teams Settings.  

Note: you can only edit your Emergency Location in Calls.

Image showing the Teams dial pad with Calls boxed in red.

On the Teams dial pad, add, confirm, edit, or reset your emergency location.

Image showing the4 Settings screen in Teams with the emergency location address called out in red at the bottom.

Enable location services on mobile

Your location is required for emergency services and to make and receive PSTN calls in some regions.

Teams will prompt you to allow location sharing the first time you open the app on your mobile device. To turn location sharing on or off after Teams has already been installed, go to Teams Settings on your device and Allow location access.

Note: Without location services, you won't be able to confirm your emergency location in Teams. Every emergency location you've confirmed is saved and doesn't need to be reconfirmed when returning. When you move to a new physical location, the Teams emergency location will change to reflect what location services detects. 

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