Frequently asked questions about Copilot for Microsoft 365 chat

When you see Copilot for Microsoft 365 apps (such as Word or PowerPoint), it will help you within the specific app. For example, Copilot in Word is designed to help you draft, edit, and consume content. In PowerPoint, it’s there to help you create better presentations.

The chat capability of Copilot for Microsoft 365, however, gives you the power of AI across multiple apps and content, together with your secure work data. It’s an AI chat app for your work content (formerly called Microsoft 365 chat). You can get quick summaries of projects, meetings, emails, chats, and more. To learn more, see Get started with Copilot for Microsoft 365.

You can write your own prompts to get data summaries, brainstorm new content, and get quick answers (for example, about the location of files). You can add new info and detail to the prompt and try again if you want more or less than the results Copilot provides.

Successful prompts usually include:

• Goals

• Context

• Details

• Data

You can learn a lot more about prompts by going to the prompting toolkit.

Catch up helps you quickly review summaries of important updates. When you want to dive deeper, you can take actions on some of these updates, using the power of generative AI.

Catch up uses AI to:

• Create summaries for documents that you have access to (you won’t see summaries for documents you don’t have permission to see).

• Create summaries for past meetings that you were invited to (you won’t see summaries for meetings you weren’t initially invited to, even if you were given access to the meeting or chat after the meeting ended. You also won’t see summaries for meetings that didn’t have transcription on, or which had the transcription deleted).

• Prepare for upcoming meetings using the documents that Copilot suggests as possibly being related to the meeting (you’ll only see documents that you have access to).

There are some things you can do to customize what’s included in Catch up summaries: 

• If you don’t want a document to show up in everyone’s summaries, you can revoke access to the document. Then only the people who have access to the document can see the summaries.

• If you don’t want a meeting summary included in the Catch up, you can turn off transcription for the meeting or delete the meeting recording. The summaries are generated from the meeting transcript and are linked to the meeting recording.

The Catch up section is currently available in the Microsoft 365 app (microsoft365.com), and in Microsoft Teams. We'll share an update when it becomes available in other applications.

Copilot supports a wide range of languages. For the latest information on language support for all Copilot apps, see Supported languages for Microsoft Copilot.

For the Catch up section in the Copilot for Microsoft 365 chat, summaries are provided in the languages supported.

• For document updates, summaries are provided in the language the document is written in, unless the language is not supported. In that case, the summaries are provided in English.

• For meetings, summaries are provided in the main language used in the meeting (for languages we support).

• Your data isn’t used to train models for you—or for other customers. Data is not shared with third parties.

• Document summaries in the Catch up section are generated only from the document content and are only visible to people who have access to the document.

• Meeting summaries in the Catch up section are generated from meeting transcripts and the list of attendees.

• People will only see content that they have access to. The Catch up experience uses your organization’s security, compliance, and privacy policies for Microsoft 365 and respects all permissions set. It does not change any permissions. You can review Microsoft’s privacy policy and service documentation for more information: https://privacy.microsoft.com/en-gb/privacystatement.

 To learn more, see Data, privacy, and security for intelligent recap in Teams Premium.