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If you set up your notifications in New Outlook for Windows, but find they're not working, check your status in Teams and check the settings of your operating system. Occasionally system settings can interfere with New Outlook for Windows notification delivery.

Check status in Teams

Make sure your status in Teams isn't set to Do not disturb.

For additional help, see Change your status in Microsoft Teams.

Check notification settings in Windows

In Windows, check the settings in Notifications, Focus Assist, Do not disturb, and Battery saver.

Adjust your Windows notification settings

  1. Select Start , then select Settings .

  2. Go to System > Notifications (or Notifications & actions in Windows 10).

  3. Confirm Get notifications from apps and other senders is turned On.

  4. Confirm Do not disturb is Off. (In Windows 10, select Focus assist settings and confirm Get all notifications from your apps and contacts is Off.)

  5. Locate Outlook in the list of senders and make sure its notifications are turned on. (To do this in Windows 10, return to the Notifications & actions page.)

For additional help, see Change notification settings in Windows.

Note: It's possible that your system administrator turned off notifications. If you see the control disabled, contact your system administrator.

Review Your Focus Settings

  1. Select Start , then select Settings .

  2. Go to System > Focus.

  3. Select Stop focus session if it's turned on.

For additional help, see Turn off notifications in Windows during certain times and How to use focus in Windows 11.

Review Battery Saver Settings

Notifications can be temporarily disabled when your device is in Battery Saver Mode. To receive notifications:

  1. Select Start , then select Settings .

  2. Go to System > Power & battery (or Battery in Windows 10.)

  3. Ensure Battery Saver is turned off to resume receiving notifications.

For additional help, see Battery saving tips for Windows.

Tip: If you don't hear notification sounds on Windows 10 or 11, ensure that Windows Quiet Hours isn’t activated.

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