This page explains how certain features of the Microsoft Loop app are licensed and made available as part of certain Microsoft 365 plans.
Loop for work accounts
Loop apps for iOS, Android, and the web with Loop components are available to anyone with access to Teams, Outlook, Whiteboard, SharePoint, OneDrive, and other supported Microsoft apps.
Most features of the Loop app are available to everyone with a work account (Microsoft Entra account, formerly Azure Active Directory account). Anyone with access to the Loop app can view Loop pages and components, view the Loop components they've recently used across other apps like Teams and Outlook, view Loop workspaces to which they've been added, and more.
To have access to all Loop app features, users with work accounts (Microsoft Entra accounts) need one of the following Microsoft 365 plans:
Microsoft 365 Business Standard
Microsoft 365 Business Premium
Microsoft 365 E3
Microsoft 365 E5
Microsoft 365 A3
Microsoft 365 A5
Note: Loop will be included in Microsoft 365 A3 and A5 plans for students and faculty beginning in March 2024.
Having one of those Microsoft 365 plans enables three additional capabilities in the Loop app:
Creating new Loop workspaces
Adding members to Loop workspaces
Removing members from Loop workspaces
Users with an Office 365 E3 or E5 plan do not qualify for access to those additional capabilities. A Microsoft 365 E3 or E5 plan is required.
Users with a Microsoft 365 E3 or E5 plan who still don't have access to those capabilities in the Loop app likely need to enable the Extra Features license. Learn how to enable the Extra Features license here. This license is available at no charge and is required for early adopters of Microsoft 365 E3 and E5.
IT administrators who set organizational policy can enable or disable the ability to create new Loop workspaces or Loop pages and components.
Loop app Public Preview grace period
To make the Loop app's transition out of Public Preview easier, organizations (Microsoft Entra tenants) in which at least one user used the Loop app Public Preview during 2023 are included in a grace period. During the grace period, all users in the organization will have access to all Loop app features like they did during the Loop app Public Preview: namely creating new workspaces and adding/removing members to workspaces.
This grace period will end in early 2024, at which point all users will have access to Loop app features based on their Microsoft 365 plan. As described above, all users will still be able to access their existing pages and workspaces, view components from other apps, and more. The only capabilities that may be lost after the grace period are creating new workspaces, adding members to workspaces, and removing members from workspaces.
Loop and Microsoft storage
During the Loop app Public Preview, Loop workspaces and pages created in the Loop app did not count towards personal or organizational storage quotas. This will change: for work and school accounts (Microsoft Entra accounts), Loop workspaces and pages will count towards an organization's SharePoint storage quota. When this change occurs, new Loop workspaces will have a 1TB maximum size instead of a 5GB maximum size.
Loop for personal accounts
The Loop apps for iOS, Android, and the web are available to anyone with a personal Microsoft account.
The Loop web app for personal Microsoft accounts remains a Public Preview, and all its features are available to everyone. Some of its features may require a subscription once the Loop web app for personal Microsoft accounts exits Public Preview.
Loop components are not yet supported in Teams, Outlook, or other apps when used with a personal Microsoft account.
Loop and Microsoft storage
During the Loop app Public Preview, Loop workspaces and pages created in the Loop app did not count towards personal or organizational storage quotas. This will change: for personal Microsoft accounts, Loop workspaces and pages will start counting towards an individual's Microsoft storage quota in early 2024. When this change occurs, new Loop workspaces will no longer have a 5GB maximum size.