Symptoms

When you try to start an application that uses StartForce protection on Windows 8.1, you receive the following error message:

Internal error (error code: 0xE2003053)

Notes

  • This compatibility issue occurs when the application implement StarForce protection that is released before February 2014.

  • The application runs correctly on Windows 8.

For now, we detected the following software or publishers are affected by this issue:

  • Focus Home Interactive (Game of Thrones, Pro Cycling Manager)

  • Le Robert

  • Nathan

  • Bordas

  • Micro Application

  • Editions Retz

  • Ubisoft

  • 1C

  • Codemasters

  • Akella

  • Noviy

  • Nexway

  • SoftLine Internet Trade softline

  • comp4edu

  • Buka

  • Eleco

  • Focus

  • Techland

  • Ed-Contrive

  • Eagle Dynamics

  • DaBriSoft

Resolution

To resolve the issue, install update 2930157. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2930157 Compatibility update is available for Windows RT 8.1, Windows 8.1 and Windows Server 2012 R2: March 2014

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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