Symptoms
In a Microsoft Skype for Business Server 2019 or Skype for Business Server 2015 environment, when you try to edit an interactive RGS workflow by using the https://<webPoolFqdn>/RgsConfig webpage, the webpage can’t load successfully.
Resolution
To fix this issue, install one of the following updates:
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For Skype for Business Server 2019, install the December 2019 cumulative update 7.0.2046.151 for Skype for Business Server 2019, Core Components.
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For Skype for Business Server 2015, install the July 2019 cumulative update 6.0.9319.559 for Skype for Business Server 2015, Core Components.