Can't print to a multifunction printer when v3 and v4 drivers are installed on the same USB port

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Windows 8 Windows Server 2012 Standard Windows Server 2012 Standard Windows Server 2012 R2 Standard Windows 8.1 Windows 10 More...Less

Summary

This article describes a scenario in which you can't print from an application to a multifunction printer that's connected to a USB port. This issue occurs if both a v3 and v4 printer driver are installed on the same USB port.

Symptoms

Consider the following scenario:

A USB multifunction printer that supports both a FAX device and a printer device is attached to a Windows-based system.
The driver for the FAX device is based on the Version 3 (v3) printer driver model. The driver for the printer device is based on the Version 4 (v4) printer driver model.
Both drivers are installed on the same USB port.

In this scenario, print jobs are unsuccessful.