Description of the OneNote 2010 hotfix package (onenote-x-none.msp): February 22, 2011

Summary

This article describes the Microsoft OneNote 2010 issue that is fixed in the hotfix package that is dated February 22, 2011.

INTRODUCTION

Issue that this hotfix package fixes

Microsoft OneNote 2010 clients may be unable to synchronize with Office 365 or with a SharePoint Server 2010 server. This issue usually occurs when Office 365 or a SharePoint Server 2010 server are under heavy load.

Note After you apply this hotfix package to the OneNote 2010 client, you should also apply the hotfix package that is described in Knowledge Base (KB) article 2505501 to the SharePoint Foundation 2010 server.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name

File version

File size

Date

Time

Platform

Onenote2010-kb2504133-fullfile-x86-glb.exe

14.0.5136.5000

10,174,304

03-Feb-2011

23:55

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Onenote-x-none.msp

Not Applicable

11,274,240

03-Feb-2011

13:44

Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Onenote-x-none.msp information

File name

File version

File size

Date

Time

Platform

Iecontentservice.exe

14.0.4750.1000

578,472

28-Feb-2010

03:41

x86

Onbttnie.dll

14.0.4750.1000

803,728

28-Feb-2010

06:04

Not Applicable

Onbttnppt.dll

14.0.4750.1000

533,376

28-Feb-2010

03:41

x86

Onbttnwd.dll

14.0.4750.1000

533,368

28-Feb-2010

03:41

x86

Onenotemanaged.dll

14.0.5135.5000

140,144

19-Jan-2011

16:12

x86

Onmain.dll

14.0.5136.5000

9,185,128

03-Feb-2011

08:45

x86

Onpptaddin.dll

14.0.4750.1000

560,512

28-Feb-2010

03:41

x86

Onwordaddin.dll

14.0.4750.1000

615,800

28-Feb-2010

03:41

x86


x64

Download information

File name

File version

File size

Date

Time

Platform

Onenote2010-kb2504133-fullfile-x64-glb.exe

14.0.5136.5000

11,564,248

04-Feb-2011

01:07

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Onenote-x-none.msp

Not Applicable

12,419,072

03-Feb-2011

14:27

Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Onenote-x-none.msp information

File name

File version

File size

Date

Time

Platform

Iecontentservice.exe

14.0.4750.1000

725,928

28-Feb-2010

06:04

x64

Onbttnie.dll

14.0.4750.1000

803,728

28-Feb-2010

06:04

Not Applicable

Onbttnppt.dll

14.0.4750.1000

644,480

28-Feb-2010

06:04

x64

Onbttnwd.dll

14.0.4750.1000

644,472

28-Feb-2010

06:04

x64

Onenote.exe

14.0.5128.5000

2,131,296

08-Oct-2010

14:43

x64

Onenotemanaged.dll

14.0.5135.5000

159,088

19-Jan-2011

16:24

x64

Onmain.dll

14.0.5136.5000

13,897,576

03-Feb-2011

08:52

x64

Onpptaddin.dll

14.0.4750.1000

688,512

28-Feb-2010

06:04

x64

Onwordaddin.dll

14.0.4750.1000

760,184

28-Feb-2010

06:04

x64


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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