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Summary

This article describes the Microsoft Lync 2010 issue that is fixed in the update that is dated July 2013.This article describes the following items about the update package:

  • The issues that the update package fixes.

  • The prerequisites for installing the update package.

  • Whether you must restart the computer after you install the update package.

  • Whether the update package is replaced by any other update package.

  • Whether you must make any registry changes.

  • The files that the update package contains.

Introduction

Issue that this update fixes

This update package resloves the issue that is documented in the following Microsoft Knowledge Base (KB) article:

  • 2872697 Wrong contact picture or contact information is displayed when you perform a search or receive an IM in Lync 2010

More Information

Update package information

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You have to restart the computer if certain dependencies in Microsoft Lync 2010 are still running when the update is applied. For example, if you have Microsoft Office Outlook or Microsoft Lync 2010 running when the update is applied, you have to restart the computer.

Update replacement information

This update does not replace a previously released update.

Registry information

To apply this update, you must create the DisableReverseNumberLookup registry subkey in the following location, and set the value of this registry subkey to 1:HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator

This update may not contain all the files that you must have to fully update a product to the latest build. This update contains only the files that you must have to correct the issue that is listed in this article.

After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:

For Lync 2010 x86-edition

File name

File version

File size

Date

Time

Platform

Appshapi.dll

4.0.7577.4378

1,140,296

14-Feb-13

21:14

x86

Appshcom.dll

4.0.7577.4378

282,184

14-Feb-13

21:14

x86

Appshvw.dll

4.0.7577.4388

1,896,600

11-Apr-13

6:27

x86

Autohelper

4.0.7577.253

38,672

30-Mar-11

17:45

Not Applicable

Communicatorexe

4.0.7577.4403

#########

19-Jul-13

10:07

x86

Crecplayerresexe

4.0.7577.4403

600,224

19-Jul-13

10:04

x86

File_communicator.exe.manifest

Not Applicable

1,185

22-Mar-13

12:08

Not Applicable

File_cures.dll

4.0.7577.4398

673,432

27-Jun-13

7:41

x86

File_meetingjoinaxoc

4.0.7577.4403

51,880

19-Jul-13

10:04

Not Applicable

File_npmeetingjoinpluginoc.dll

4.0.7577.4403

32,440

19-Jul-13

10:04

x86

File_ucaddin.dll

4.0.7577.4403

910,488

19-Jul-13

10:05

x86

Ocpptview.dll

4.0.7577.4103

2,072,144

11-Jun-12

12:59

x86

Ocpubmgrexe

4.0.7577.4403

2,371,744

19-Jul-13

10:05

x86

Ocrecdll

4.0.7577.4403

791,704

19-Jul-13

10:05

x86

Ogl.dll

4.0.7577.4392

1,706,640

30-May-13

7:51

x86

Playback_annotationcontrols_dll

4.0.7577.4087

340,840

24-Mar-12

11:42

x86

Playback_annotationtextmerge_dll

4.0.7577.4087

172,840

24-Mar-12

11:42

x86

Playback_coreplaybackengine_dll

4.0.7577.4087

1,358,632

24-Mar-12

11:40

x86

Playback_logging_dll

4.0.7577.4087

167,768

24-Mar-12

11:42

x86

Playback_oc3playbackapplication_dll

4.0.7577.4087

163,632

24-Mar-12

11:42

x86

Playback_uc_ui_utilities_dll

4.0.7577.4087

166,232

24-Mar-12

11:42

x86

Rtmpltfm_dll

4.0.7577.4403

6,417,568

19-Jul-13

10:04

x86

Saext.dll

4.0.7577.253

319,752

30-Mar-11

17:43

x86

Sqmapidll

6.0.6000.16386

141,064

9-Feb-11

20:28

x86

Uccp_dll

4.0.7577.4398

5,957,272

27-Jun-13

7:43

x86

Ucdll

4.0.7577.4403

#########

19-Jul-13

10:23

x86

Ucmapiexe

4.0.7577.4087

647,440

24-Mar-12

11:42

x86

Xceedzip.dll

6.5.10316.0

634,560

16-May-12

3:39

x86

For Lync 2010 x64-edition

File name

File version

File size

Date

Time

Platform

Appshapi.dll

4.0.7577.4378

1,140,296

14-Feb-13

21:14

x86

Appshcom.dll

4.0.7577.4378

282,184

14-Feb-13

21:14

x86

Appshvw.dll

4.0.7577.4388

1,896,600

11-Apr-13

6:27

x86

Autohelper

4.0.7577.253

38,672

30-Mar-11

17:45

Not Applicable

Communicatorexe

4.0.7577.4403

#########

19-Jul-13

10:07

x86

Crecplayerresexe

4.0.7577.4403

600,224

19-Jul-13

10:04

x86

File_communicator.exe.manifest

Not Applicable

1,185

22-Mar-13

12:08

Not Applicable

File_cures.dll

4.0.7577.4398

673,432

27-Jun-13

7:41

x86

File_meetingjoinaxoc

4.0.7577.4403

51,880

19-Jul-13

10:04

Not Applicable

File_meetingjoinaxoc64

4.0.7577.4403

294,568

19-Jul-13

11:18

Not Applicable

File_npmeetingjoinpluginoc.dll

4.0.7577.4403

32,440

19-Jul-13

10:04

x86

File_ucaddin.dll

4.0.7577.4403

910,488

19-Jul-13

10:05

x86

File_x64_ucaddin.dll

4.0.7577.4403

1,514,136

19-Jul-13

11:18

x64

Ocpptview.dll

4.0.7577.4103

2,072,144

11-Jun-12

12:59

x86

Ocpubmgrexe

4.0.7577.4403

2,371,744

19-Jul-13

10:05

x86

Ocrecdll

4.0.7577.4403

791,704

19-Jul-13

10:05

x86

Ogl.dll

4.0.7577.4392

1,706,640

30-May-13

7:51

x86

Playback_annotationcontrols_dll

4.0.7577.4087

340,840

24-Mar-12

11:42

x86

Playback_annotationtextmerge_dll

4.0.7577.4087

172,840

24-Mar-12

11:42

x86

Playback_coreplaybackengine_dll

4.0.7577.4087

1,358,632

24-Mar-12

11:40

x86

Playback_logging_dll

4.0.7577.4087

167,768

24-Mar-12

11:42

x86

Playback_oc3playbackapplication_dll

4.0.7577.4087

163,632

24-Mar-12

11:42

x86

Playback_uc_ui_utilities_dll

4.0.7577.4087

166,232

24-Mar-12

11:42

x86

Rtmpltfm_dll

4.0.7577.4403

6,417,568

19-Jul-13

10:04

x86

Saext.dll

4.0.7577.253

319,752

30-Mar-11

17:43

x86

Sqmapidll

6.0.6000.16386

141,064

9-Feb-11

20:28

x86

Uccp_dll

4.0.7577.4398

5,957,272

27-Jun-13

7:43

x86

Ucdll

4.0.7577.4403

#########

19-Jul-13

10:23

x86

Ucmapi64exe

4.0.7577.4087

2,448,656

24-Mar-12

12:23

x64

Ucmapiexe

4.0.7577.4087

647,440

24-Mar-12

11:42

x86

Xceedzip.dll

6.5.10316.0

634,560

16-May-12

3:39

x86


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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