Summary

This article describes the Microsoft Word 2010 issues that are fixed in the hotfix package that is dated June 28, 2011.

INTRODUCTION

Issues that this hotfix package fixes

  • Assume that you open a Word 2010 document that contains a macro from a network share. In this situation, when you run the macro that uses the Application.OrganizerCopy method, you receive the following error message:

    Runtime error '4149': File not found



  • Assume that you run a macro that uses the PrintOut method in Word 2010. In this situation , you receive the following error message if the Append parameter is set to True, and the PrintToFile parameter is set to True:

    Runtime error '5460': A file error has occurred



  • Consider the following scenario:

    • You insert an ActiveX control at the beginning of a paragraph in Word 2010.

    • The paragraph is pointed by a bookmark.

    • You save the document as RTF format.

    In this scenario, the start position of the bookmark is null.


  • When you use the Send to Word functionality ofMicrosoft OneNote 2010 or Microsoft PowerPoint 2010 to send content to Word 2010, the Send to Word functionality does not work if the Normal.dotm file is located on a network share.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by these problems, we recommend that you wait for the next software update that contains this hotfix.


If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.


Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.


The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


x86 versions

Download information

File name

File version

File size

Date

Time

Word2010-kb2553912-fullfile-x86-glb.exe

14.0.6106.5000

42,823,568

13-Jun-11

4:58


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Word-x-none.msp

Not Applicable

71,373,824

12-Jun-11

9:56


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:


Word-x-none.msp information

File name

File version

File size

Date

Time

Winword.exe

14.0.6106.5000

1,422,680

12-Jun-11

1:32

Wordicon.exe

14.0.6009.1000

1,858,400

20-Oct-10

5:35

Wrd12cnv.dll

14.0.6106.5000

5,465,944

12-Jun-11

2:29

Wwlib.dll

14.0.6106.5000

19,391,320

12-Jun-11

1:32


x64 versions

Download information

File name

File version

File size

Date

Time

Word2010-kb2553912-fullfile-x64-glb.exe

14.0.6106.5000

41,590,760

13-Jun-11

2:13


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Word-x-none.msp

Not Applicable

66,314,240

12-Jun-11

10:43


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Word-x-none.msp information

File name

File version

File size

Date

Time

Winword.exe

14.0.6106.5000

1,423,704

12-Jun-11

1:48

Wordcnv.dll

14.0.6106.5000

6,818,136

12-Jun-11

2:28

Wordicon.exe

14.0.6009.1000

1,858,400

20-Oct-10

5:36

Wwlib.dll

14.0.6106.5000

25,125,720

12-Jun-11

1:48


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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