FIX: You receive a notification that hotfix 977342 is missing when you run the Direct Access Configuration Wizard on a Forefront Unified Access Gateway 2010 server that is running Windows Server 2008 R2 SP1

Symptoms

You have Microsoft Forefront Unified Access Gateway (UAG) 2010 installed on a server that is running Windows Server 2008 R2 Service Pack 1 (SP1). When you run the Direct Access Configuration Wizard, you receive a notification that hotfix 977342 is missing. This issue occurs even though the hotfix is included in SP1 for Windows Server 2008 R2.

Cause

This issue occurs because Windows Server 2008 R2 does not identify correctly that the hotfix is already installed as part of Windows Server 2008 R2 SP1.

Resolution

To resolve this issue, install the rollup package that is described in the following Microsoft Knowledge Base article:

2647899 Rollup 1 for Forefront Unified Access Gateway (UAG) 2010 Service Pack 1 Update 1

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information about hotfix 977342, click the following article number to view the article in the Microsoft Knowledge Base:

977342 Link Local ISATAP addresses are not generated for the virtual IP used by the NLB feature on a computer that is running Windows Server 2008 R2For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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