Hardware protection, warranty, and repair Hardware warranty Warranty terms Check your Microsoft warranty Update your warranty with your proof-of-purchase Get service from Microsoft How to get service or repair for Surface Start a service order for a personal device View Surface service options for Business and Education Authorized service provider support Find a location for in-person support For Surface for Business, look for an ASP in your region Microsoft Protection Plans Learn more about Microsoft Protection Plans For Surface for Business, visit Microsoft Surface Warranty & Protection Plans Find the serial number of your device There are several ways you can find the serial number for your Microsoft or Surface device or accessory. Out of warranty service If your device is no longer covered by the standard limited warranty or Microsoft Complete, you may be eligible for out-of-warranty services. Self-repair Self-repair and the available replacement components are intended for out-of-warranty repair by skilled technicians using a select range of replacement components and service guides. Service and repair for Surface Out-of-warranty service cost How to prepare for service Check order status, cancel the order, or print a shipping label How to set up after service Other warranty and service info Microsoft PC Accessory warranty Microsoft License Terms Product safety guidelines Surface regulatory information