Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Symptoms

After you apply KB3172184, Microsoft Lync 2013 (Skype for Business) always connects directly to Front End servers through DirectAccess IPsec tunnels instead of the previous external connections to Edge servers. This issue may affect call quality during conferences and connectivity.

Workaround

To work around this issue, use one of the following methods:

  • Create a firewall rule to block outgoing IPv6 from client to Front End servers' IPv6 addresses.

  • Disable IPv6 on Front End servers.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×