Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


Consider the following scenario:

  • You are in a Video-based Screen Sharing (VbSS) meeting in Microsoft Skype for Business 2016.

  • A user who uses the remote desktop protocol (RDP) joins the meeting.

  • The RDP sharing session is ended.

In this situation, Quality of Experience (QoE) records that are stored in the Call Detail Recording (CDR) report are sent in an incorrect format for this session.


To fix this issue, install the May 9, 2017, security update (KB3191858) for Skype for Business 2016.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!