When you run disk performance tests on a Surface Pro 3 that has a built-in Samsung solid-state drive (SSD) disk drive, you notice a gradual decline in Read performance. 


The Samsung SSD disk drive firmware must be updated to fix a known issue that affects the specific Samsung SSD disk drive that's used in some Surface Pro 3 devices. 

Note Not all Surface Pro 3 devices have a Samsung SSD disk drive. You can determine whether your Surface Pro 3 SSD disk drive is a Samsung by checking the Disk Drives category in Device Manager.


There's a Samsung SSD utility available to fix this issue. It updates the SSD firmware and optimizes the data that's stored on the disk drive. 

To get this utility, follow these steps:

  1. Download the hotfix from this article.

  2. Extract the hotfix to a folder.

  3. Go to that folder, and then run the SSD_Optimization_Utility_Setup.exe file. That will put an SSD Optimization Utility icon on your desktop.

  4. Double-click the SSD Optimization Utility icon, and then click Yes to agree to run it.

  5. You are prompted to shut down your Surface Pro 3 after it has updated the Samsung SSD disk drive firmware.

  6. Turn on your Surface Pro 3, and then log on to Windows.

    The SSD Optimization utility now runs in the background to optimize the data on the SSD drive.

    Note System performance may be affected while the disk is being optimized.

Note In the notification area, you will see the utility running and it will report "Step 1 is in progress," "Step 2 is in progress," and so on as the tool progresses. Depending on how much data is on the disk drive and whether you are actively using the Surface Pro 3 device, the process may take as long as two hours to complete. When it is complete, the utility will close automatically. 


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

You have to run this utility only one time on a Samsung SSD disk drive. After you have run it and it has completed optimization, you can uninstall the SSD Optimization Utility from your Programs list. 


Learn about the terminology that Microsoft uses to describe software updates.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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