Service Update 9.0.8 for Microsoft Dynamics CRM (on-premises) 9.0 is now available. This article describes the hotfixes and updates that are included in Service Update 9.0.8.


Update package

Version number

Service Update 0.8 for Microsoft Dynamics CRM (on-premises) 9.0

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Update information

Microsoft Dynamics 365 (on-premises) Update 0.8 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (online and on-premises) Update 0.8 package now.

Service Update 0.8 resolves the following issues:

Please note that an (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Unified Interface

  • Categorized searches could not be performed.


  • The scrollbar did not display in the Report Filtering Criteria of the Report Wizard.

Platform Services

  • With the Hebrew language selected, text in the top ribbon of a report displayed left-to-right instead of right-to-left.


  • An error occurred when selecting the file name of the Sales Attachment row of the Sales Attachments subgrid.


  • Campaign navigation was unavailable from related records.

Unified Interface

  • Emails did not contain a language ("lang") definition in the "body" tag of their HTML, creating issues for screen readers.*

  • Out-of-box dashboards contained large gaps where panels should have been displayed.

  • Exported solutions contained quotation marks in their file name.*

  • The "Close" button on the ribbon of pop-up windows did not function when selected.*

  • The "Download Log File" link did not function when an exception occurred in a plugin.

  • The Custom Global Help link did not function.*

Error Messages, Exceptions, and Failures 

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Unified Interface

  • An error occurred when exporting a report ("The report execution expired or cannot be found… Unable to add entry to…").

  • An error occurred when opening audit logs for emails' create and delete events.

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