This article applies to Microsoft Dynamics NAV for all regions.

Symptoms

Assume that you reserve a sales order for an item in Microsoft Dynamics NAV 2009. When you run the "Sales Reservation Avail." report, the amount is incorrect in the Quantity on Hand (Base) field for the item.
This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1


Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.



Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve the problem, follow these steps:

  1. Add a golal variable in the Sales Line - OnAfterGetRecord trigger in the Sales Reservation Avail. report (209), and then specify the variable as follows:

    • Name: ReserveFromEntry@1019

    • DataType : Record

    • Subtype: Reservation Entry

  2. Change the code in the Sales Line - OnAfterGetRecord trigger in the Sales Reservation Avail. report (209) as follows:
    Exisitng code

    ...
    IF ReserveSalesLine.ReservQuantity("Sales Line") > 0 THEN BEGIN
    ReservEntry.RESET;
    ReservEngineMgt.InitFilterAndSortingLookupFor(ReservEntry,TRUE);
    ReserveSalesLine.FilterReservFor(ReservEntry,"Sales Line");

    // Delete the following lines.
    ReservEntry.SETFILTER("Source Type",'<>%1',DATABASE::"Item Ledger Entry");
    ReservEntry.SETRANGE(Positive,TRUE);
    IF ReservEntry.FIND('+') THEN BEGIN
    LineReceiptDate := ReservEntry."Expected Receipt Date";
    ReservEntry.SETRANGE("Source Type",DATABASE::"Item Ledger Entry");
    IF ReservEntry.FIND('-') THEN BEGIN
    REPEAT
    LineQuantityOnHand := LineQuantityOnHand + ReservEntry.Quantity;
    UNTIL ReservEntry.NEXT = 0;
    LineStatus := LineStatus::"Partial Shipment";
    END ELSE
    LineStatus := LineStatus::"No Shipment";
    END ELSE BEGIN
    CALCFIELDS("Reserved Qty. (Base)");
    LineQuantityOnHand := "Reserved Qty. (Base)";
    IF ABS("Outstanding Qty. (Base)") = ABS("Reserved Qty. (Base)") THEN
    LineStatus := LineStatus::"Full Shipment"
    ELSE
    IF "Reserved Qty. (Base)" = 0 THEN
    LineStatus := LineStatus::"No Shipment"
    ELSE
    LineStatus := LineStatus::"Partial Shipment";
    END;
    // End of the lines.

    END ELSE
    LineStatus := LineStatus::"Full Shipment";
    END;
    END ELSE BEGIN
    ...

    Replacement code

    ...
    IF ReserveSalesLine.ReservQuantity("Sales Line") > 0 THEN BEGIN
    ReservEntry.RESET;
    ReservEngineMgt.InitFilterAndSortingLookupFor(ReservEntry,TRUE);
    ReserveSalesLine.FilterReservFor(ReservEntry,"Sales Line");

    // Add the following lines.
    IF ReservEntry.FINDSET THEN
    REPEAT
    ReserveFromEntry.RESET;
    ReserveFromEntry.GET(ReservEntry."Entry No.", NOT ReservEntry.Positive);
    IF ReserveFromEntry."Source Type" = DATABASE::"Item Ledger Entry" THEN
    LineQuantityOnHand := LineQuantityOnHand + ReserveFromEntry.Quantity;
    UNTIL ReservEntry.NEXT = 0;
    CALCFIELDS("Reserved Qty. (Base)");
    IF ("Outstanding Qty. (Base)" = LineQuantityOnHand) AND ("Outstanding Qty. (Base)" <> 0) THEN
    LineStatus := LineStatus::"Full Shipment"
    ELSE
    IF LineQuantityOnHand = 0 THEN
    LineStatus := LineStatus::"No Shipment"
    ELSE
    LineStatus := LineStatus::"Partial Shipment"
    // End of the lines.

    END ELSE
    LineStatus := LineStatus::"Full Shipment";
    END;
    END ELSE BEGIN
    ...
  3. Change the code in the Purchase Line - OnAfterGetRecord trigger in the Purchase Reservation Avail. report (409) as follows:
    Existing code

    ...

    IF ModifyQtyToShip AND ("Document Type" = "Document Type"::Order) AND
    ("Qty. to Receive (Base)" <> LineQuantityOnHand)
    THEN BEGIN

    // Delete the following line.
    VALIDATE("Qty. to Receive (Base)",LineQuantityOnHand);

    "Purchase Line".MODIFY;
    END;
    IF ClearDocumentStatus THEN BEGIN
    ...

    Replacement code

    ...
    IF ModifyQtyToShip AND ("Document Type" = "Document Type"::Order) AND
    ("Qty. to Receive (Base)" <> LineQuantityOnHand)
    THEN BEGIN

    // Add the following lines.
    IF "Qty. per Unit of Measure" = 0 THEN
    "Qty. per Unit of Measure" := 1;
    VALIDATE("Qty. to Receive",
    ROUND(LineQuantityOnHand / "Qty. per Unit of Measure",0.00001));
    // End of the lines.

    "Purchase Line".MODIFY;
    END;
    IF ClearDocumentStatus THEN BEGIN
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 Service Pack 1

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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