RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you run the "Inventory by inventory dimension aging" report in Microsoft Dynamics AX 2009, the report displays incorrect data. This problem occurs if the current on-hand quantity is zero when you run the report.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 or Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX 2009

File name

File version

File size

Date

Time

Platform

Axpatch.exe

Not applicable

61,272

04-Feb-2009

05:42

x86

Kb967497-syp.cab

Not applicable

10,062

04-Feb-2009

05:42

Not applicable

Licensetermsar.rtf

Not applicable

105,430

12-Jun-2008

09:42

Not applicable

Licensetermscs.rtf

Not applicable

91,181

12-Jun-2008

09:42

Not applicable

Licensetermsda.rtf

Not applicable

101,277

12-Jun-2008

09:42

Not applicable

Licensetermsde.rtf

Not applicable

117,303

12-Jun-2008

09:42

Not applicable

Licensetermsen.rtf

Not applicable

102,698

12-Jun-2008

09:42

Not applicable

Licensetermses.rtf

Not applicable

96,270

12-Jun-2008

09:42

Not applicable

Licensetermset.rtf

Not applicable

103,769

12-Jun-2008

09:42

Not applicable

Licensetermsfi.rtf

Not applicable

108,280

12-Jun-2008

09:42

Not applicable

Licensetermsfr.rtf

Not applicable

128,730

12-Jun-2008

09:42

Not applicable

Licensetermshu.rtf

Not applicable

96,220

12-Jun-2008

09:42

Not applicable

Licensetermsis.rtf

Not applicable

109,438

12-Jun-2008

09:42

Not applicable

Licensetermsit.rtf

Not applicable

116,560

12-Jun-2008

09:42

Not applicable

Licensetermsja.rtf

Not applicable

102,329

12-Jun-2008

09:42

Not applicable

Licensetermslt.rtf

Not applicable

124,664

12-Jun-2008

09:42

Not applicable

Licensetermslv.rtf

Not applicable

105,949

12-Jun-2008

09:42

Not applicable

Licensetermsnb-no.rtf

Not applicable

116,073

12-Jun-2008

09:42

Not applicable

Licensetermsnl.rtf

Not applicable

112,358

12-Jun-2008

09:42

Not applicable

Licensetermspl.rtf

Not applicable

115,773

12-Jun-2008

09:42

Not applicable

Licensetermspt-br.rtf

Not applicable

101,127

12-Jun-2008

09:42

Not applicable

Licensetermsru.rtf

Not applicable

141,291

12-Jun-2008

09:42

Not applicable

Licensetermssv.rtf

Not applicable

114,262

12-Jun-2008

09:42

Not applicable

Licensetermsth.rtf

Not applicable

151,468

12-Jun-2008

09:42

Not applicable

Licensetermstr.rtf

Not applicable

102,184

12-Jun-2008

09:42

Not applicable

Licensetermszh-hans.rtf

Not applicable

100,011

12-Jun-2008

09:42

Not applicable

Axsetupsp.exe

5.0.593.377

1,619,816

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

579,448

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,248

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

575,352

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,248

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

575,352

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

575,352

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

579,448

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,248

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

575,344

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

575,352

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,248

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

587,640

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,248

04-Feb-2009

05:42

x86

Axsetupsp.resources.dll

5.0.593.0

595,832

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

571,256

04-Feb-2009

05:43

x86

Axsetupsp.resources.dll

5.0.593.0

567,160

04-Feb-2009

05:43

x86

Microsoft Dynamics AX 2009 with Service Pack 1

File name

File version

File size

Date

Time

Platform

SP requirement

Axupdate.exe

Not applicable

61,288

04-Feb-2009

03:24

x86

SP1

Kb967497-syp.cab

Not applicable

10,104

04-Feb-2009

03:24

Not applicable

SP1

Licensetermsar.rtf

Not applicable

2,595

12-Dec-2008

08:20

Not applicable

SP1

Licensetermscs.rtf

Not applicable

93,324

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsda.rtf

Not applicable

103,947

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsde.rtf

Not applicable

119,654

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsen.rtf

Not applicable

104,522

12-Dec-2008

08:20

Not applicable

SP1

Licensetermses.rtf

Not applicable

98,784

12-Dec-2008

08:20

Not applicable

SP1

Licensetermset.rtf

Not applicable

104,189

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsfi.rtf

Not applicable

106,436

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsfr.rtf

Not applicable

133,251

12-Dec-2008

08:20

Not applicable

SP1

Licensetermshu.rtf

Not applicable

94,070

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsis.rtf

Not applicable

35,125

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsit.rtf

Not applicable

118,321

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsja.rtf

Not applicable

107,229

12-Dec-2008

08:20

Not applicable

SP1

Licensetermslt.rtf

Not applicable

125,420

12-Dec-2008

08:20

Not applicable

SP1

Licensetermslv.rtf

Not applicable

107,622

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsnb-no.rtf

Not applicable

119,198

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsnl.rtf

Not applicable

113,598

12-Dec-2008

08:20

Not applicable

SP1

Licensetermspl.rtf

Not applicable

119,211

12-Dec-2008

08:20

Not applicable

SP1

Licensetermspt-br.rtf

Not applicable

103,078

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsru.rtf

Not applicable

151,255

12-Dec-2008

08:20

Not applicable

SP1

Licensetermssv.rtf

Not applicable

118,804

12-Dec-2008

08:20

Not applicable

SP1

Licensetermsth.rtf

Not applicable

155,189

12-Dec-2008

08:20

Not applicable

SP1

Licensetermstr.rtf

Not applicable

105,029

12-Dec-2008

08:20

Not applicable

SP1

Licensetermszh-hans.rtf

Not applicable

101,743

12-Dec-2008

08:20

Not applicable

SP1

Axsetupsp.exe

5.0.1100.9

1,538,912

15-Jan-2009

05:56

x86

SP1

Cabextractor.dll

Not applicable

18,800

04-Feb-2009

03:24

x86

None

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

15-Jan-2009

05:56

x86

None

Axsetupsp.resources.dll

5.0.1100.11

523,120

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

523,120

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

523,120

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

519,024

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

531,312

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

539,504

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

514,928

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

12-Dec-2008

08:45

x86

None

Axsetupsp.resources.dll

5.0.1100.11

510,832

15-Jan-2009

05:56

x86

None

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

12-Dec-2008

08:45

x86

None

Cabextractor.dll

Not applicable

22,384

04-Feb-2009

03:24

x64

None

Objects that are affected

This hotfix affects the following object:

  • \Reports\InventAgeDim\methods\calcAll

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT), and then verify that there is a method whose name is the same as the KB article number of the installed hotfix.Additionally, you can cross-check the affected objects by viewing the KB967497.txt file against the objects in the AOT. Therefore, you can make sure that the objects are changed correctly in the SYP layer or the GLP layer.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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