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Update 0.3 for Microsoft Dynamics CRM 2015 is now available. This article describes the hotfixes and updates that are included in this update.

This update will be available for all languages that are supported by Microsoft Dynamics CRM 2015.

More Information

Build number and file names for this update

Update package

Build number

File name (32-bit version)

File name (64-bit version)

Microsoft Dynamics CRM 2015 Server

Not applicable


Microsoft Dynamics CRM 2015 E-mail Router



Microsoft Dynamics CRM for Microsoft Office Outlook



Microsoft Dynamics CRM 2015 Language Pack



Microsoft Dynamics CRM 2015 Reporting Extensions

Not applicable


The following file will be available for download from the Microsoft Download Center in the near future:

Download Update 0.3 for Microsoft Dynamics CRM 2015

Update 0.3 for Microsoft Dynamics CRM 2015 is available for on-premises customers.

Windows Update Installation Use Windows Update to automatically install Update 0.3 for Microsoft Dynamics CRM 2015. This update will be available on Windows Updates in Q4 of calendar year 2017.

You can configure Windows to automatically install recommended updates. This setting addresses noncritical problems and helps improve your computing experience. Optional updates are not downloaded or installed automatically when you use this setting.

To learn more about the settings for installing Windows updates, go to the following Microsoft websites:

Turn automatic updating on or off

Change how Windows installs or notifies you about updates
  To install Update 0.3 for Microsoft Dynamics CRM 2015 by using Windows Update, follow these steps:

  1. Click Start, and then type Update in the Start Search box.

  2. In the list of results, click Windows Update.

  3. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.

  4. If you receive a message that states that important updates are available or that prompts you to review important updates, select the check boxes for any updates that you want to install, and then click OK.

    Note Click any update for more information.

  5. Click Install updates.

  6. Read and accept the license terms, and then click Finish (if the update requires this action). If you are prompted to enter an administrator password, type the password. Confirm that you accept the terms if you are prompted to do this.

Manual installation To manually install Update 0.3 for Microsoft Dynamics CRM 2015, follow these steps:

  1. Go to the following Microsoft Update Catalog website:

    Microsoft Update Catalog

  2. In the Search box, type 4018584, and then click Search.

  3. Click Add to add the update to the basket.

  4. Click Download.

  5. Click Browse, specify the folder to which you want to download the update, and then click OK.

  6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.

  7. When the update is downloaded to the location that you specified, click Close.

For more information about the Microsoft Update Catalog, go to the following Microsoft Knowledge Base article:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

Additional installation information

  • After you install this update, exit any existing Microsoft Dynamics CRM sessions, and then start a new Microsoft Dynamics CRM session.

  • When you deprovision a language pack, the language settings of all Microsoft Dynamics CRM users who are using that language will revert to the default language settings. The reprovisioning process does not update the language settings of users. Therefore, users must reset their language settings in the personal options section when they log on to Microsoft Dynamics CRM 2015.

Restart Requirement If you are prompted to restart the computer, do this after you apply the update.

Removal Information You can uninstall Update 0.3 from a server that is running Microsoft Dynamics CRM 2015. However, make sure that you back up your databases before you uninstall Update 0.3. For more information, go to the following Microsoft Developer Network (MSDN) websites:

Create a full database backup (SQL Server)

Back Up and Restore of System Databases (SQL Server)

Update 0.3 resolves the following issues:

  • An "ISV code aborted the operation" error message occurs instead of an "InvalidPluginExecutionException".

  • After refreshing a dynamic worksheet, the formatting will change for the "Currency" and "Date and Time" columns.

  • An error stating "Unable to get property 'get_dataTableBody'" occurs after creating a new Opportunity entity record from a sales dashboard.

  • Records with a custom N:1 Relationship to the Connections entity fail to merge.

  • The edit pane does not appear when selecting Edit next to a Product.

  • Additional white space appears when viewing the related contacts on an Account entity record.

  • When attempting to add another server to a CRM deployment, the error, "The product key is not compatible with the installed version of Microsoft Dynamics CRM" occurs.

  • After enabling Full Text Search, attribute metadata is unable to be modified in the Fulltext Index.

  • When writing an e-mail in CRM, the cursor will move when an autosave occurs.

  • The error "Bad Conversation Index" occurs when attempting to track an e-mail into CRM.

  • The error "The source data is not in the required format" occurs when importing a records with the date format that is different than the CRM organization.

  • ChangeCurrency function is not modifying the currency.

  • When attempting to move to the next stage of a business process flow, the error "You have to complete the required steps before you can advance" occurs after completing the required fields.

  • The error "EndGetResponse can only be called once for each asynchronous operation" occurs when performing Test and Enable as a bulk action.

  • A horizontal scroll bar in a large business process flow will not appear if the language is set to Arabic.

  • Campaign Responses are not appearing in the All Activities View on a Campaign.

  • Unable to delete an Opportunity entity record after adding a rollup field.

  • The error "The specified date format is invalid or the date is out of valid range" occurs when attempting to find available times for a schedule while using the Czech Republic format.

  • Unable to enter the Polish character set "S" into the “To:” field of an email created in CRM.

  • An error occurs when selecting the Help icon when mixed content is loaded.

  • The audience of a Yammer post is incorrect when making a post using CRM.

  • A Contact entity record created through server-side synchronization sets the last name to the e-mail address of the associated contact.

  • Reports do not display non-default organizations with internal ADFS URLs.

  • The error "Unexpected error. An error has occurred. Try this action again" occurs while maintaining the Sales Team in an Opportunity entity record.

  • Missing data from related records when exporting to Excel from Dynamics CRM for Outlook.

  • Opening a Product entity record from advanced find shows the Create Product window.

  • After saving a recurring appointment the error "Record Is Unavailable: The requested record was not found or you do not have sufficient permissions to view it" occurs.

  • Records are not created in the correct location of the SharePoint document library while using the SharePoint integration for the Opportunities and Quotes entities.

  • Special characters do not appear correctly after exporting to a dynamic pivot table in Excel.

  • Multiple windows are opened after selecting Advanced Find on a User record.

  • After updating an Opportunity entity record, it shows that it was modified by System instead of the user.

  • Exporting a dynamic worksheet of Marketing Members fails.

  • All addresses added under an Account entity record are not transferred to new master record after a merge occurs.

  • An error occurs opening Sales Literature if an attachment file is deleted.

  • An incorrect value is returned from "Xrm.Page.getAttribute("ownerid").getValue()" when using the Assign function.

  • The internet browser will experience a hang when attempting to delete a child entity with Behavior: Referential, Restrict Delete.

  • Additional servers are being discovered as CRM servers.

  • Under certain conditions, duplicate e-mails are sent from CRM when using server-side synchronization.

  • Column titles of custom views do not align to the view grid.

  • Data Import does not import all the associated fields into the corresponding entity records.

  • The deactivate dialog requires scrolling to choose status reasons when using non-default values.

  • E-mail Router fails to sync e-mails that are DKIM verified, and the error "Invalid mail. Expected header items not found - possibly draft item or other type of item forwarded to this mailbox " occurs.

  • Daylight savings time adjustment occurs on November 8th instead of October 25th for users in Turkey.

  • Duplicate attribute mask values within the same entry cause an error when opening Audit History.

  • Duplicate SLA item System Jobs are created when synchronous workflows are used.

  • Dynamic values appear disabled on Set Properties of a new workflow step.

  • The error message "Unable to get property 'handleEvent' of undefined or null reference" occurs when toggling between the saved views and the results buttons on an advanced find window.

  • The error "This field is mapped more than once. Remove any duplicate mappings, and then import this data map again" occurs when importing Subject entity data from Excel.

  • An error occurs when accessing the Associated Activities View in the Campaign Activity entity.

  • An error occurs in the Opportunity entity when using a custom view that contains the ampersand (&) character in the filter.

  • Exchange 2007 is listed in the E-mail Router when setting up the incoming profile even though Exchange 2007 is not supported.

  • The function GetSharedRecordIdsForFilteredView causes performance issues when generating a report.

  • The error "SYSTEM user account not found" occurs when attempting to track an e-mail into CRM using Dynamics CRM for Outlook.

  • Records do not appear in a custom sub-grid that is also using a custom N:N relationship.

  • Filtered views do not show the correct results while using a Russian time zone.

  • After placing multiple e-mail address separated with a semicolon in the “To:” line, the message "We found more than one match" occurs.

  • A solution import fails with the error "Processtrigger with id <GUID> does not exist".

  • The error “Error. Action Failed" occurs when importing a Dynamics CRM 2013 organization database into a Dynamics CRM 2015 deployment.

  • An infinite update loop occurs when two users update the same Contact entity record at the same time when using server-side synchronization.

  • If a new Quick View form is created with a colon in the display name, it does not appear correctly in the forms list.

  • An invitee is unable to track an appointment from a user outside the CRM organization in Dynamics CRM for Outlook when using server-side synchronization.

  • IsEnabledForOutgoing, IsEnabledForIncoming, IsEnabledForACT do not reflect changes after being changed from server-side synchronization to another option.

  • The error "TimeTrackingCacheLoader Operation encountered some errors” occurs when saving a Case entity record if the regional settings are set to a non-english value.

  • The JAWS Screen Reader does not read grid names or column headers.

  • The lookup dialog shows all records despite being set to "Show Only My Records".

  • Lookup shifts from focus while using the Hebrew user interface.

  • A manager cannot see the Order Product of users they are a manager of while using manager hierarchy.

  • Marketing Lists do not show members under certain conditions.

  • When saving an Opportunity entity record, the error "Missing prvReadConnection" occurs.

  • The Dynamics CRM for Mobile application does not adhere to role-based permissions in the RibbonDiffXML.

  • Clicking a Phone Number link opens a Quick Create form in the Dynamics CRM for Mobile application.

  • The “Month” labels on dashboards are incorrectly translated when using the French language pack.

  • Images on custom navigation links are not displayed in the navigation bar.

  • In Dynamics CRM for Outlook, the “New” button does not appear on a dashboard.

  • No user region is applied to the Bing map control in CRM.

  • Note records containing line breaks are changed every time the record is interacted with.

  • The error "If the Base and Extension tables are merged, this may exceed the architectural limits of Microsoft SQL Server, and the merge operation might fail” occurs during organization import.

  • Organization-level read access overrides hierarchy security settings.

  • Lookups do not work as intended after changing the OrgDBOrgSetting “SetRegardingLookupDefaultEntityType” from “Default” to “Contact”.

  • A SQL timeout error occurs when attempting to go offline using Dynamics CRM for Outlook.

  • p_CascadeCollect is recompiling for every call whenever a temp table in SQL is used.

  • The webpage does not render correctly if an e-mail with CSS in the body is included in the social pane.

  • Adding a new entry to the “To:” or “CC:” fields will remove previously added recipients.

  • Recipients in the “To:” or “CC:” fields will disappear when resolving an existing value.

  • Pipeline phase appears blank and the sales stage reverts to “Qualify” if an Opportunity entity record is reopened.

  • The process state is not updated when a managed solution is imported.

  • The arrangement of products changes after converting a Quote entity record to an Order entity record.

  • The alignment of the products sub-grid is incorrect on the Opportunity, Quote, and Invoice entity forms.

  • Duplicate detection rules do not trigger when qualifying a Lead entity record from an associated view.

  • A query builder error occurs in Advanced Find when using Related Entity Existing Product and the Name attribute.

  • Read-only lookup fields do not display all of the data if multiple rows are needed to display the values.

  • E-mails fail to synchronize to CRM due to the error "Bad Conversation Index".

  • The error "The report cannot be displayed. (rsProcessingAborted)" occurs if a pre-filtered report runs for more than twenty seconds.

  • A script error stating "Unable to get property 'get_tagName' of undefined or null reference" occurs after exiting an IM Presence enabled view.

  • The “Sending Email” option for the Competitor entity does not remain checked after restoring or importing the database.

  • The service calendar is not updated when required attendees are removed from the Appointment entity record.

  • Using code with setVisible on a field causes a delay loading the associated forms.

  • If a solution contains a custom Activity entity record with a business process flow, the solution import will fail.

  • The “Stage” disappears on a business process flow under certain conditions.

  • Pressing the tab key does not move the cursor to the next field in the Article Template window.

  • Dashboard alignment does not appear the same as what was experienced in the preview window.

  • The application hangs after attempting to remove a member from a Marketing List that is locked.

  • The dashboard label provides the possibility to inject XSS vulnerabilities.

  • The Deletion Service does not delete subscriptions with a LastSyncStartedOn value of null.

  • The getDirection method in business process flows always returns “Next”.

  • The error "Record With Id = <GUID> does not exist" occurs after deleting multiple records in a row.

  • The OrgDBOrgSettings editor does not allow the parameter change for "DisableClientUpdateNotification".

  • A script error occurs when attempting to add a marketing list to a Contact entity form sub-grid in Dynamics CRM for Outlook.

  • Unable to highlight or copy text from a form while using Internet Explorer 11 or Microsoft Edge.

  • Unable to filter a view on an OptionSet field if the field is also used in the definition of the view.

  • Errors generated from custom plugins are not formatted correctly.

  • Unable to navigate to an Activity entity record from a view by single clicking the record.

  • Unable to view notes fields after updating to Mozilla Firefox version 49.0.1.

  • Currency-calculated fields have a limit of five instead of ten when using the report wizard.

  • Selecting "E-mail Article" does not populate the article in the body of the e-mail in CRM.

  • When an e-mail address is removed from a Contact entity record in CRM and then synchronized using server-side synchronization, the change is not reflected in Exchange.

  • When e-mails are promoted in Dynamics CRM for Outlook the progress dialogs "Contacting CRM" and "Wrapping Up" appear.

  • Performing an Excel export on Activity entity records will return all active Activity records of the organization.

  • Stage navigation does not work on a business process flow after a plugin encounters the dialog "You cannot go back".

  • Reports wizard fails when adding more than 21 columns.

  • Exported pivot tables to not honor regional replacements for the decimal character.

  • Synchronized appointments display a reminder regardless of reminder options set in Outlook.

  • MonitoringAgentService crashes when there are two organizations with the same SQLServerName but with different casing.

  • Height of iFrame windows are unaffected by the "Automatically expand to use available space" option.

  • Contacts with deleted e-mail addresses do not synchronize to CRM using server-side synchronization.

  • Asynchronous operations get stuck in a "In Progress" or "Cancelling" state.

  • SQL errors occur when pulling audit logs when the audit tables contain a significant amount of data.

  • Reports run slowly due to SQL choosing inefficient query plans.

  • Removing the command and navigation bars in CRM does not disable the buttons from being used.

  • Mailboxes fail to process and become locked using server-side synchronization.

  • Server-side synchronization disables the mailbox if the user record is inactive.

  • Connections fail during .NET webservice calls.

  • Sandbox copies fail if there is a calculated field in the Business Unit entity.

  • When setting Turkish as your current time zone, daylight savings time adjustments will apply even though it they are not observed.

  • Duplicate appointments, contacts and tasks occur when using server-side synchronization.

  • Editing filter criteria will uncheck previously selected options in "Add Find Columns".

  • Service Level Agreements show the incorrect time remaining when daylight savings time adjustments occur.

  • The duplicate detection window does not display unless there is a scheduling conflict.


Update 0.3 for Microsoft Dynamics CRM 2015 contains no hotfixes or updates that you must configure manually.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

File Information is not available at this time.

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